Larry Jamison
Senior Level Manager
Painted Post,NY
Summary
Performance-oriented Sales Leader offering exceptional record of achievement over a rewarding career. Tenacious manager with strategic and analytical approach to solving problems, earning customers and accomplishing profit targets. With this approach Custom satisfaction then motives all involved...
Overview
28
28
years of professional experience
Work History
General Sales Manager
Ferrario Auto Team
Elmira, NY
10.2019 - Current
- Motivate team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Handle customer relations issues, enabling quick resolution, and client satisfaction.
- Monitor customer buying trends, market conditions, and competitor actions to adjust strategies and achieve sales goals.
- Coach sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Growth in sales and boosted profits, applying proactive management strategies and enhancing sales staff knowledge.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
- Upheld company policies and implemented standards fairly.
- Maintained extensive knowledge of company products and services.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
Pre Owned Vehicle Sales Manager / Director
East Syracuse Chevrolet
East Syracuse, NY
06.2016 - 09.2019
- Manage all aspects of Retail and Wholesale Pre-Owned Vehicle Sales Department
- Installed processes for acquisition, transportation, set up and reconditioning for retail sale or wholesale disposal
- Collaborated with upper management to implement continuous improvements and exceed team goals.
- Achieved sales goals and service targets by demonstrating to the entire team that the used Vehicle Dept. is indeed the best customer in the dealership.
- Built relationships with customers and community to establish long-term business growth.
- Exceeded sales quotas and increased profitability through effective sales strategy and business planning.
- Through process improvement achieved consistent volume addition from 50 units to over 100 units monthly
Pre-Owned Vehicle Director / Manager
Ron Bouchard’s Auto Stores
Lancaster & Fitchburg, Ma
08.2013 - 05.2016
- Manage all aspects of the Pre Owned Retail and Wholesale divisions of this Honda, Nissan, Kia and Chrysler Dealer
- Responsible to lead, plan, organize,and manage the activities and performance of the Used Vehicle Sales Departments, while adhering to the company requirements of a 45 day turn
- Daily interaction with Dealer Principal, C.O.O, BDC Manager, Store Manager, and store level staff for constant improvement
- Active leadership and management of measuring targeted unit sales, gross profit,speed to market, and trade appraisal process.
- Acquisition of vehicles through weekly purchases and trade appraisals.
- Established departmental performance goals and provided feedback for underperforming areas.
- With front end process and an exceptional inventory, an increase of nearly double the historic volume was achieved. Volume increased from 80 units with less than average profit to 150 units with nearly double the profit per unit.
General Sales Manager
Ideal Chevrolet
Avon NY
06.2007 - 07.2013
- Manage all functions within this Chevrolet Dealership with the primary focus on continual growth within all departments.
- Successfully fostered an environment for exceptional employee retention which in turn created excellent customer satisfaction
- Increased Net Profit adding volume and gross profit monthly. This was completed with also achieving ongoing improvement of General Motors S.F.E. and E.B.E Programs
- Monitored All Inbound and Outbound Sales leads within the CRM Tool
- Hands on “Deal Working” approach so as to increase closing rates while specializing in smart finance practices with each deal
- Operate a successful C.A.C(Credit Acceptance Corp.) department that delivers incremental volume
- Blueprint and Implement processes within the dealership to create a more consumer driven environment
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Increased margins by effectively controlling overhead and optimizing product turns.
- Boosted marketing, reviewed pricing strategies and expanded distribution channels to increase sales revenue..
- Organized promotional events and interacted with community to increase sales volume..
Northeast Digital Marketing Director /Senior Consultant
Reynolds Consulting Services
06.2004 - 05.2007
- Consultant providing training and development for Ford Motor Company
- Training dealers in the U.S and Canada providing process development and implementation in many areas
- Business Development Center Implementation complete with Sales and Service Lead Management Inbound Lead Process including Telephone, Internet ,Walk-In and Unsold follow up implementation Sold Follow Up to include Retail Trade Cycle Management and Lease Renewal Process
- Achieved “Rookie of The Year Award” in 2004 for Dedication and Excellence.
- Planned and executed web, SEO, database marketing and social media advertising campaigns.
- Increased brand awareness through creation and management of social media channels.
- Directed traffic growth strategies, SEO, content distribution, email marketing and trackbacks.
- Utilized Google Analytics to set up, monitor and analyze content success and identify opportunities for content improvement.
- Monitored and analyzed market and competitor metrics to inform digital marketing strategies.
- Brainstormed content marketing strategies based around client's business goals, existing content and chosen key performance indicators.
- Created email blast campaigns to target key customers.
Director of Dealer Services
The Impact Group Incorporated
New London NH
01.1996 - 05.2004
- Management position with full accountability for all functions of business within seven regions
- P and L performance and business development
- Oversee and track regional operations and revenue results
- Recruiting, staffing, training and supervision of all Managing Partners in seven regions
- Participate in National Auto Dealers Association conventions.
- Achieved Impact Trainer of the Year Award for two consecutive years (1998, 1999).
Education
Business Administration
Virginia Polytechnic Institute & State University
Blacksburg, VAHigh School Diploma -
Stafford Senior High School
Fredericksburg, VA06.1981
Skills
- Understanding Consumer Expectations
- Staff Development and Training
- Team Building and Leadership
- Financial/Insurance Knowledge
- Cash Management and Inventory Turn
- Wholesale Revenue Recapture
- Strategy Realignment
- Cost Reduction
- Customer Service Management
- Staff Mentoring
- Planning and Execution
- Performance Improvement
- Solution Implementation
- Process Improvement
- Presentation Skills
- Report Preparation
Accomplishments
- Reynolds and Reynolds “Rookie of the Year” award in 2005 and 2006
- Named Ideal Auto Group"Manager of the Year" in 2008 and 2009
Technical Experience
- Microsoft Word
- Excel
- PowerPoint
- Reynolds/CDK and ADP DMS Systems
- Dealertrack
- V-Auto
- Stockwave
- AAX
- Homenet
- Dealer Socket CRM
Timeline
General Sales Manager
Ferrario Auto Team
10.2019 - Current
Pre Owned Vehicle Sales Manager / Director
East Syracuse Chevrolet
06.2016 - 09.2019
Pre-Owned Vehicle Director / Manager
Ron Bouchard’s Auto Stores
08.2013 - 05.2016
General Sales Manager
Ideal Chevrolet
06.2007 - 07.2013
Northeast Digital Marketing Director /Senior Consultant
Reynolds Consulting Services
06.2004 - 05.2007
Director of Dealer Services
The Impact Group Incorporated
01.1996 - 05.2004
Business Administration
Virginia Polytechnic Institute & State University
High School Diploma -
Stafford Senior High School