Lawson Dove
Jackson,MS
Summary
Intelligent Quality Manager with talents in monitoring production quality and improving productivity. Deep understanding of the tools and concepts that go into quality management. Flexible, reliable and ensure standards meet expectations and legal compliance.
Overview
5
5
years of professional experience
Work History
Quality Manager
Green Steel Manufacturing
Madison , MS
02.2023 - Current
- Developed and implemented quality management systems to ensure compliance with customer requirements.
- Conducted training sessions for employees on quality assurance processes, techniques and tools.
- Performed internal audits of production processes to identify areas of improvement and non-conformities.
- Monitored product performance against customer specifications and standards, ensuring that all products met the required standards.
- Ensured effective implementation of corrective actions to resolve any identified issues or discrepancies in a timely manner.
- Analyzed customer feedback data to identify potential areas of improvement within the product life cycle process.
- Established procedures for inspection and testing of incoming raw materials, components and finished products prior to shipment.
- Maintained records related to product inspections, tests, calibrations and other quality control activities in accordance with applicable regulations.
- Investigated customer complaints regarding product quality issues and developed strategies for resolution.
- Prepared reports summarizing findings from inspections, tests, investigations and other QA activities for senior management review.
- Provided leadership in developing best practices for continuous improvement initiatives across all departments.
- Assisted with supplier evaluation activities including vendor selection based on criteria such as cost effectiveness, delivery times.
- Trained and developed employees in effort to contribute to overall professional growth.
- Collaborated with customers to develop quality control criteria for products based on customer needs and intended product applications.
- Reviewed standard operating procedures or quality assurance manuals to refine production processes or update for conformity to new regulations or policies.
- Managed team of technicians and inspectors to ensure adherence to product requirements.
- Decided which products were defective and which ones were right.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Completed thorough opening, closing and shift change functions to maintain operational standards each day.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Reviewed completed work to verify consistency, quality and conformance.
Food Service Worker
Goodies Eatery
Tallahassee , FL
05.2021 - 06.2022
- Assisted in the preparation of food items according to recipes and instructions.
- Cleaned kitchen areas, equipment and utensils.
- Served meals to customers in a friendly and courteous manner.
- Maintained cleanliness standards for all service areas including dining room, kitchen and storage areas.
- Checked temperatures of freezers, refrigerators and heating equipment to ensure proper functioning.
- Adhered to safety procedures when handling sharp objects or hazardous materials.
- Monitored inventory levels of food items used during meal services.
- Ensured that all foods were prepared according to health department regulations.
Lobbyist Intern
Florida Construction Coalition
Tallahassee, FL
02.2019 - 04.2019
- Researched current legislation and policy proposals.
- Assisted in the preparation of written reports, presentations, and other materials for clients.
- Attended meetings with legislators and their staff to discuss issues related to clients' interests.
- Monitored news outlets for information relevant to clients' needs.
- Prepared briefing documents summarizing legislative activity and client interests.
- Provided administrative support such as scheduling meetings, filing paperwork and tracking expenses.
- Participated in lobbying efforts by making phone calls and writing letters to elected representatives.
- Analyzed proposed legislation for potential impacts on clients' interests.
- Tracked changes in regulations that may affect the ability of clients to achieve desired outcomes.
Education
Police Science
Florida State University
Tallahassee, FL05-2021
Skills
- Excellent researching skills
- Quality processes
- Total Quality Management
- Continuous Improvement
- Supplier Relationship Management
- Document Control
- Documentation Control
- Issue Resolution
- Document Management
- Quality Management Systems
- Compliance Monitoring
- Product Inspection
- Corrective Actions
- Regulatory Compliance
- Problem-solving abilities
Timeline
Quality Manager
Green Steel Manufacturing
02.2023 - Current
Food Service Worker
Goodies Eatery
05.2021 - 06.2022
Lobbyist Intern
Florida Construction Coalition
02.2019 - 04.2019
Police Science
Florida State University
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