Laxman Bhattarai
Reynoldsburg ,OH
Summary
Experienced in Customer Services in various work Fields .
Overview
8
8
years of professional experience
Work History
Distribution Associate
Essilor Of America
07.2023 - Current
- Improved warehouse efficiency by implementing streamlined inventory management processes.
- Reduced order processing times through effective coordination with team members and cross-functional departments.
- Boosted customer satisfaction by ensuring timely and accurate order fulfillment and delivery.
- Enhanced distribution center safety by conducting regular inspections, identifying hazards, and implementing corrective actions.
- Picking Customer orders and placing them to shipping area.
- Other various of duties required by the company .
Hourly Associate
Amazon
09.2019 - 03.2023
- Worked varied hours, days, nights and weekends as business needs dictate.
- Managed customer relations and customer service through daily communication and interaction.
- Maximized customer interactions by promptly identifying needs and wants.
- Increased customer satisfaction significantly within department.
Cashier / Customer Service
HMS Host International
06.2016 - 07.2019
- Resolved customer complaints and maintained clean and tidy checkout area.
- Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Education
Some College - Hotel Management
Harry S Truman College
1145 W Wilson Ave, Chicago, IL 60640 High School Diploma -
Roger C Sullivan High School
6631 N Bosworth Ave 06.2011
Skills
- Time Management
- Practice Management
- Attention to Details
- Customer Service Orientation
- Work Planning and Prioritization
Languages
English
Full Professional
Nepali
Native or Bilingual
Hindi
Full Professional
Timeline
Distribution Associate
Essilor Of America
07.2023 - Current
Hourly Associate
Amazon
09.2019 - 03.2023
Cashier / Customer Service
HMS Host International
06.2016 - 07.2019
Some College - Hotel Management
Harry S Truman College
High School Diploma -
Roger C Sullivan High School