Summary
Overview
Work History
Education
Skills
Learning new things, painting, drawing.
Timeline
Generic

Laxmi Ganji

Saint Louis,MO

Summary

• Experience in supporting windows based application with and MS-SQL on Windows and knowledge on Linux servers.

• Scrumban practitioner – actively gathers the application pain of the past and work collaboratively to eliminate it, analyze performance trends and recommend process improvement, continuously determines the scope to automate the repetitive manual tasks and drives automation opportunities to simplify processes.

• Proactively analyze, triage and resolve all incoming BAUs and alerts reported for the application or Infrastructure.

• Drive customer communication during critical events and contribute to retrospective meetings.

• Documents respective support processes, procedures and configurations.

• Proactively monitors environment and application health for potential issues and take action to preserve SLAs.

• Good knowledge on scheduling jobs using Crontab and windows task scheduler.

• Attentive to details, works with cross-functional teams, Juggles multiple tasks calmly and well versed in ITIL methodologies.

• Setting up the automation environment for Application team if necessary, and help them through the process of build and release automation.

• Manage the Source code to have Latest version of code available from production releases.

• Having hands on Ansible Playbook to configure services to multiple hosts through single master

• Having good exposure on in Jenkins for CI/CD.

• Have worked on shell scripting for deployments

• Experience in Configure and Deploy through Ansible tool

• Handling and managing Applications and services through Ansible roles.

• Knowledge on writing playbooks using YML code.

• Experience in troubleshooting the build failures and deployment failures to the different environments

Overview

3
3
years of professional experience

Work History

Database Administrator

ADP
05.2019 - 08.2022

• Provides L2 support and maintenance, investigate problems, does root causes analysis, and work on fixing them to minimize service disruption and facilitate operations, Maintains documentation of all issues with their resolution.

• Provide 24x7 operational supports to all production practices on holidays and weekends.

• Deployment of Patches and new releases on the environment as per Change Management process.

• Monitoring, Sanity Checking and Housekeeping of the servers.

• Experience in Database backup and disaster recovery procedures.

• Participate in incident management to resolve outages and communicate with a global audience and participate in calls resolving outage.

• Reproduce the issues in local environment as required, maintain local labs and escalate the reproduced issues for workaround/Hotfix/ Incidents and checking the mobile app services.

• Knowledge and understanding of basic Networking concepts and Database management.

• Performed numerous migrations such as new implementation, installation of Application in client server.

• Daily performs, ready for Business Checks of the supported applications.

• On boarding customers, user and subscription management.

• Reproduces reported problems by shadowing/masquerading the end-user, investigates and performs root cause analysis by analysing the logs and does data and configuration modification to sustain the workflow.

• Documents the recovery steps Post an Incident to build a Knowledgebase to empower the Tier 1 Support team

• Monitors file space and server down issues on Unix/Linux and Windows servers, production services.

Education

Bachelor of Science - Computer Science

SVS Engineering College
Hanamkonda, Warangal Dis, Telangara
05.2017

Skills

  • Database Mirroring
  • Database Administration
  • Document Management
  • Agile Methodology
  • Query Languages
  • Agile Project Management
  • Linux Operating System
  • MS SQL Server 2000
  • Running Backups
  • Systems Analysis
  • Operations Analysis

Learning new things, painting, drawing.

I will read ebooks more often like different technologies and practice them.

I used to draw since my childhood and I love making paintings making up some creative things.

Browse interesting and unknown things from online irrespective of which category it is.

Love to watch suspense thriller movies.


Timeline

Database Administrator

ADP
05.2019 - 08.2022

Bachelor of Science - Computer Science

SVS Engineering College

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