Laxmi Molugu
San Diego,CA
Summary
- Senior Program Manager, Project Manager/AGILE SCRUM MASTER having 17+ years of experience in program/project planning, execution, and evaluation across diverse industries.
- Certified SAFe® 5 Scrum Master offering Agile experience in improving processes and complex product deliveries by implementing a scaled agile environment.
- An effective leader with proven ability to supervise and lead high performance teams to ensure 100% success rate in achieving company goals in an extremely competitive business environment
- Experienced in managing teams with Project Intakes, submitting Project Estimates, Resource Utilization, and handling Risks and Mitigation Plans for smooth Client delivery.
Overview
19
19
years of professional experience
Work History
Technical Delivery Manager/Agile Scrum Master
Cubic Transportation Systems
San Diego, CA
01.2022 - 04.2024
- As a TDM, streamlined project management methodologies and communication in the IT division, increasing efficiency by 90%
- Partnered with Product Owners to execute Roadmaps, Scrum ceremonies, Backlog management, Release planning, breaking Epics and Features into User stories, and maximize product value.
- Oversaw program changes from inception to successful implementation, resulting in customer satisfaction improvement and increase in annual retention.
- Led Sprint planning, execution monitoring, and close- out of programs related to software engineering.
- As a TDM, established project estimates and forecasts and managed to exceed performance forecasts.
- Established ‘Estimation Request Process’ for collecting the estimates on Bids and Proposal and Project Direct features and worked with the Projects to create PCR submissions.
- As a SCRUM Master for the multiple Agile Teams, took the leadership of coaching and implementing agile principles for planning and tracking activities, agile methodologies, and scrum ceremonies to facilitate project deliveries.
- Ensured on-time delivery of 100% of program projects within the budget while meeting all contractual and deliverable commitments.
- Facilitated Scrum of Scrum calls to build synergies and bridge communication among various technology teams.
- Responsible for release train management, Sprint Retrospective, Sprint Reviews, Inspect and Adapt, PI Planning , Backlog grooming , dependencies, challenges, and risks.
- Provide accurate reporting on project status throughout its lifecycle to project teams/sponsors, stake holders encompassing budget estimation, scheduling, and resource planning as part of the IT divisions policies.
- Implemented agile mindset by conducting burndown chart, team velocity analyses, and continuous improvement initiatives.
Senior Project Test Manager
MUFG Union Bank
San Diego, CA
04.2016 - 12.2021
- As a Senior Project Test Manager for Retail Line of Business with team size of more than 10 members I was involved in managing testing teams for 59+ Core Retail Applications like OASIS, RCIF, Teller3, DDA, PCCS, ATM Debit/Credit Cards, Self Service Banking, MDM, SMART, KYC and many more.
- Responsible for analyzing, leading and managing the testing responsibilities for different projects under each Retail Release Queue.
- Involved in analyzing and leading the Core Banking transformation for MUFG for Retail LOB (involving 60+ Retail applications) and working with Digital, Corporate functions and Transaction Banking partners.
- Lead and Managed critical projects for the Retail Team such as migration of the Retail Customers from RCIF to MDM, ATM Diebold Updates, Integration with FDR, Employee Number Expansion, FATCA and FINCEN.
- Responsible for Project intakes, estimating the effort for different releases and resource utilization.
- Involved with Test Coverage Metrics and Defect metrics such as Defect Density, Delivered Defect Density, Defects by Severity, Number of Defects, and Defects per build, Defect Fix Rate, Test Case Utility, Test Effort and various other measurements. Leveraged ALM for metrics.
- Coordinated user acceptance testing with end users. Assisted in preparing end user documentation for the new system.
- Worked closely with developers through all phases of testing to prioritize bug resolution using ALM.
- Provided visibility to leadership through regular status updates and escalated critical issues or blockers and ensured relevant actions were taken.
Senior Software Quality Assurance Lead
Leap Wireless
San Diego, CA
06.2006 - 06.2016
- Responsible for managing the QA Team of 8+ members as a QA Lead. Lead the team
on various Web Based projects. - Analyzed Business, System Requirements and Responsible for developing detailed Test Cases.
- Involved in writing and implementation of the Test Plan, various Test Cases.
- Analyzed the Business Requirements Document, Functional Specifications documents from DOOR’s to prepare Test Cases.
- Involved in Requirements Review meetings with the Project managers and Business to Gather Requirements (in DOOR’s) and gain effective knowledge on requirements before writing the test cases.
- Tested variety of internal applications used by different cricket representatives: CSR, RSR, ISR, Mycricket.com, Impowered, CSP and ESP, Tibo, ROC, RVP, Moby, Chip tools
etc. - Performed all phases of end-to-end testing which includes Black box, Smoke, System testing and Integration testing, Load testing of the Application, User Acceptance, and Database Testing.
- Performed detailed Functional testing, GUI testing, and Boundary testing.
- Actively participated in preparing the Defect Report and publishing the Project Status Dashboard.
- Involved in weekly meetings and actively involved in the meetings with the Development and Build Team every week and as necessary.
- Involved in Vendor Integration testing with various 3rd party vendors including Firstech, QPay, TIO, ACE, Incomm etc.
- Extensively used PL and PL/SQL query statements to verify the data integrity and validation between the front-end values with the backend database values of the application.
- Worked on SOAP UI tool for validating the XML request and responses.
- Involved in Port In- Port Out, Credit Card Compliance Testing.
- Participated in Production testing to test the application after the deployment of the code to the production servers.
QA Analyst
Liberty Mutual
Indianapolis, IN
08.2005 - 11.2005
- Involved in updating the Software Design document and created a User Manual for the tool.
- Documenting/Developing detail Test plans, Test cases, and tracing the test cases to the Requirements.
- Performed the Regression testing on different test cycles to make sure that the bug has been fixed and the tool is running properly.
- Extensively used Rational Test Manager for test planning, test cases for test execution.
Education
Master of Science - Computer Science
Gannon University
Erie, PA06.2005
Skills
- Certified SAFe® 51 Scrum Master
- Agile Development and Best Practices
- Agile Frameworks – SAFe, Scrum, Kanban, XP
- JIRA, Confluence, Service Now, Tableau
- Technology Implementation
- Project and Schedule Management
- Customer Needs Assessment
- Vendor Selection
- Customer Needs Assessment
- Budget Administration
- Documentation and Reporting
- Work Planning and Prioritization
- Project Team Coordination
- Risk Assessment
- Scrum Methodology
- Team Leadership
Timeline
Technical Delivery Manager/Agile Scrum Master
Cubic Transportation Systems
01.2022 - 04.2024
Senior Project Test Manager
MUFG Union Bank
04.2016 - 12.2021
Senior Software Quality Assurance Lead
Leap Wireless
06.2006 - 06.2016
QA Analyst
Liberty Mutual
08.2005 - 11.2005
Master of Science - Computer Science
Gannon University
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