Summary
Overview
Work History
Education
Skills
Languages
Courses
Additional information
Timeline
Generic

Laxmi Thao

Bokoshe

Summary

An associate Human Resource graduate with excessive lesson in business administration and HR. Expertise in Microsoft Office, and file management, with a proven track record in customer service and employee development. Committed to fostering a collaborative and efficient workplace, leveraging critical thinking and organizational abilities to drive success in any positions.

Overview

5
5
years of professional experience

Work History

Trimmers Credential Worker

Self Employed
Bokoshe, OK
02.2022 - 2026

Long 12-16 hours work in a self-paced environment.

Working for variety LLC company, repetitive work using hand trimming flowers and leaves.

Defoliate leaves and sanitation.

Adapted in safety and plant regulations.

Highly organized, motivated, role-playing environments.

Customer Service Representative

Everise
Tahlequah
06.2019 - 2021
  • Resolved customer inquiries through effective communication and problem-solving techniques.
  • Assisted in training new staff on customer service protocols and company policies.
  • Managed customer accounts by updating information and processing requests efficiently.
  • Collaborated with team members to enhance service delivery and improve response times.

Cashier/ stocking

Walmart
Anchorage, AK
03.2016 - 08.2017
  • Managed cash transactions efficiently, enhancing customer satisfaction and reducing wait times.
  • Restocked shelves to maintain inventory levels, ensuring product availability and visibility.
  • Collaborated with team to streamline checkout processes, improving overall store operations.
  • Resolved customer inquiries promptly, fostering a positive shopping experience.
  • Utilized point-of-sale systems effectively, contributing to accurate sales reporting.

Cahier/Customer Services Represent

Famous Wok
Anchorage, AK
10.2012 - 01.2015
  • Customer Services: Provide exceptional customer service with customers.
  • Working in group: learn to work around Co-Worker learning to be humble and respect others.
  • Budgeting: Working with Numbers providing efficient and honest results.

Education

AAS - Human Resource Management

Alaska Career College
Anchorage, AK
05.2020

High School Diploma - undefined

Crossroad High School
Anchorage, AK
05.2017

Skills

  • Microsoft Office
  • Customer Service
  • Public Speaking
  • Critical Thinking
  • Organization
  • Problem Solving
  • HR Management
  • Data Entry
  • Business Administration
  • Leadership
  • Conflict Resolution
  • File Management
  • Assembly line work experience
  • Cash handling
  • Customer service
  • Time management
  • Safety compliance
  • Hand trimming techniques
  • Plant sanitation practices
  • Problem resolution
  • Long-duration focus

Languages

English - Highly proficient
Hmong - Highly proficient

Courses

  • May 2018 - May 2020
  • Thoughts Pattern
  • The Pacific Institute

Additional information

  • Externship
  • American Red Cross
  • 125 hours hands-on experience
  • Phone screening and interviews
  • Data entry through excel spreadsheet
  • Organization and General Office Duties

Timeline

Trimmers Credential Worker

Self Employed
02.2022 - 2026

Customer Service Representative

Everise
06.2019 - 2021

Cashier/ stocking

Walmart
03.2016 - 08.2017

Cahier/Customer Services Represent

Famous Wok
10.2012 - 01.2015

AAS - Human Resource Management

Alaska Career College

High School Diploma - undefined

Crossroad High School