Laya Frank

• Managed and processed all prior authorization requests for a high-volume dermatology practice, ensuring timely and affordable access to medications, biologics,
• · Reviewed patient charts, clinical notes, and diagnostic results to compile comprehensive medical necessity documentation for insurance submissions.
• provided communication / clarification with Pharmacists on biologic dosing
• · Educated patients regarding insurance coverage, out-of-pocket costs, and alternative specialty pharmacy options.
• Buy and bill procurement of high-cost specialty medications and the complex medical reimbursement process that follows.
• Fill in for front desk when needed

ran transportation systems

orders supplies

make schedule