Layah Westbrook
Niagara Falls,NY
Summary
Junior Assistant Manager with a proven track record at Fbites, adept in communication and leadership. Excelled in operating complex systems, ensuring pricing accuracy, and enhancing customer service. Demonstrated creativity in resolving complaints, boosting positive experiences, and significantly reducing cash discrepancies. Skilled in fostering teamwork and adaptability within fast-paced environments.
Overview
5
5
years of professional experience
Work History
Junior Assistant Manager
Fbites
06.2020 - Current
- Operating cash register/restaurant's computer system
- Ensuring correct meal prices, accepting payments and administering receipts to customers
- Resolving any pricing complaints and providing solutions or a positive customer service experience.
- Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of the restaurant
Education
High School Diploma -
Niagara Falls High School
Niagara Falls, NY 06-2025
Skills
- Communication
- Teamwork
- Leadership
- Adaptability
- Creativity
- Emotional Intelligence
- Peer mentoring
- Social interaction
- Team collaboration
Timeline
Junior Assistant Manager
Fbites
06.2020 - Current
High School Diploma -
Niagara Falls High School
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