Laycee Williams
Oklahoma City
Summary
Dedicated and compassionate Housing Ambassador with expertise in recovery, community outreach, participant advocacy, and recovery planning. Proven ability to connect with individuals to help them be successful in their recovery.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Housing Ambassador
OCARTA
Oklahoma City
04.2022 - Current
- Coordinated housing resources for clients seeking safe living environments.
- Assisted individuals in completing housing applications and documentation.
- Educated participants on available housing programs, and eligibility criteria.
- Collaborated with local agencies to provide services.
- Provided support to individuals in recovery from substance use disorders.
- Assisted with discharge planning for those transitioning out of residential treatment programs.
- Conducted follow-ups to ensure participants received the necessary services and assistance.
- Performed regular inspections of residential homes for cleanliness and upkeep compliance.
- Assisted in the coordination of participants' move-in, move-out processes, and paperwork.
- Organized special events and community gatherings.
- Safeguarded patient privacy with strict adherence to HIPAA protocols.
- Connected individuals with relevant community resources and coordinated referrals.
- Built and maintained strong relationships with patients by successfully resolving issues and responding promptly to phone inquiries.
- Collaborated with social workers to support participants.
- Built partnerships with related organizations to develop support and gain greater attention for important issues.
- Made referrals to utilize community resources for resident's needs.
- Guided clients through transition to independent living within community.
- Developed personalized recovery plans tailored to participants' needs and goals.
- Educated participants on coping strategies and life skills for sustainable recovery.
- Facilitated recovery support groups for individuals facing mental health challenges.
Education
Some College (No Degree) - Business Management
Oklahoma City University
Oklahoma City, OKSkills
- Community outreach
- Conflict resolution
- Participant coordination
- Recovery planning
- Resource management
- Team building
- Participant advocacy
- Confidentiality practices
- Behavioral Health Knowledge
- Program development
- Community advocacy
- Time management
- Problem solving
- Critical thinking
- Leadership
- Dependable
Certification
- Level 3 OKARR certified homes
- Certified Peer Recovery Support Specialist
Timeline
Housing Ambassador
OCARTA
04.2022 - Current
Some College (No Degree) - Business Management
Oklahoma City University