Laydeliz Martinez
Weehawken,New Jersey
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets.
Overview
4
4
years of professional experience
Work History
Concession Attendant
LSB Metlife
East Rutherford, NJ
12.2022 - Current
- Streamlined transactions and inventory processes to ensure accurate sales tracking and efficient restocking during busy periods.
- Handled cash and electronic transactions efficiently while keeping the workspace organized to ensure fast, seamless service during peak hours.
- Delivered prompt and courteous service by quickly fulfilling customer orders, maintaining product quality standards, and ensuring compliance with all food safety regulations.
- Prepared food + drink setup within 60 minutes.
Sales Associate
Aerie/American Eagle
East Rutherford, NJ
07.2023 - 06.2024
- Promoted the store loyalty program by engaging customers and highlighting benefits, increasing enrollments, and credit card applications.
- Created eye-catching merchandising displays and maintained organized product placement to attract customers and boost engagement.
- Facilitated efficient restocking and inventory management processes to ensure product availability and support seamless customer experiences during peak retail hours.
- Maintained knowledge of current promotions, product features, and inventory levels to inform customers effectively.
Ride Operator
American Dream Nickelodeon Universe
East Rutherford, NJ
03.2022 - 09.2022
- Facilitated the safe and efficient operation of attractions by adhering to established safety protocols and providing clear instructions to guests throughout their experience.
- Administered guest entry and exit processes by managing crowd flow and verifying rider eligibility, ensuring compliance with operational procedures, and enhancing guest satisfaction.
- Monitored ride performance and equipment, quickly addressing any mechanical issues or safety concerns.
- Managed ride queues efficiently, enhancing guest experience through effective crowd control.
Education
Bachelors in Social Media And Public Relations - Minor in Spanish
Montclair State University
Montclair, NJ05.2026
High School Diploma -
Weehawken High School
Weehawken, NJ06.2022
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Relationship building
- Outgoing personality
- Money handling
- Sales expertise
- Guest relations
Timeline
Sales Associate
Aerie/American Eagle
07.2023 - 06.2024
Concession Attendant
LSB Metlife
12.2022 - Current
Ride Operator
American Dream Nickelodeon Universe
03.2022 - 09.2022
Bachelors in Social Media And Public Relations - Minor in Spanish
Montclair State University
High School Diploma -
Weehawken High School