We are looking for a pleasant Front Desk Representative in a Dental Office to undertake all receptionist and clerical duties at the desk of our main entrance. You will be the &ldquo;face&rdquo; of the company for all visitors and will be responsible for the first impression we make. 
 
The ideal candidate will have a friendly and easy going personality while also being very perceptive and disciplined. You should be able to deal with complaints and give accurate information. A customer-oriented approach is essential. 
 
Responsibilities:

<ul>
	<li>Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)</li>
	<li>Greet and welcome guests</li>
	<li>Answer questions and address complaints</li>
	<li>Answer all incoming calls and redirect them or keep messages</li>
	<li>Receive letters, packages etc. and distribute them</li>
	<li>Prepare outgoing mail by drafting correspondence, securing parcels etc.</li>
	<li>Check, sort and forward emails</li>
	<li>Monitor office supplies and place orders when necessary</li>
	<li>Keep updated records and files</li>
	<li>Schedule appointments</li>
	<li>Take up other duties as assigned (travel arrangements, schedules etc.)</li>
</ul>
Requirements:

<ul>
	<li>Proven experience as front desk representative, agent or relevant position</li>
	<li>Bilingual</li>
	<li>Knowledgeable in Dentrix</li>
</ul>

<ul>
	<li>Familiarity with office machines (e.g. fax, printer etc.)</li>
	<li>Knowledge of office management and basic bookkeeping</li>
	<li>Proficient in English (oral and written)</li>
	<li>Excellent knowledge of MS Office (especially Excel and Word)</li>
	<li>Strong communication and people skills</li>
	<li>Good organizational and multi-tasking abilities</li>
	<li>Problem-solving skills</li>
	<li>Customer service orientation</li>
	<li>High School diploma; additional qualifications will be a plus</li>
</ul>
Job Type: Full-time 
 
Salary: $12.50 to $15.00 /hour 
 
Experience:
<ul>
	<li>Dental Office: 2 years (Required)</li>
</ul>
Education:

<ul>
	<li>High school or equivalent (Required)</li>
</ul>
Additional Compensation:

<ul>
	<li>Bonuses</li>
</ul>
Work Location:

<ul>
	<li>One location</li>
</ul>
Benefits:

<ul>
	<li>Health insurance</li>
	<li>Dental insurance</li>
</ul>
Schedule:

<ul>
	<li>No weekends</li>
	<li>10 hour shift</li>
</ul>

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