Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Layken Burkhammer

Crystal River,FL

Summary

Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.

Overview

5
5
years of professional experience

Work History

Administrative Assistant

Wardlow & Cash, P.A
11.2022 - Current
  • Answered multi-line phone system
  • Assembled taxes for ERO signature
  • Prepared tax forms for businesses
  • Helped clients on a daily basis
  • Executed record filing system to improve document organization and management.
  • Scheduled office meetings and client appointments for staff teams.
  • Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
  • Managed filing system, entered data and completed other clerical tasks.
  • Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
  • Built and maintained excellent customer relationships through timely response to inquiries.

Clerical Communications Specialist

Gulf Coast Medical Center
12.2021 - 10.2022
  • Answer multi-line phone system
  • Schedule and Reschedule appointments
  • Tends to patients needs
  • Medical Record scanning
  • Insurance scanning
  • Accounts
  • Clerical Tasks
  • Guarantee Report
  • Insurance verification
  • Incoming check/credit payments
  • Doctor consults
  • Page outs
  • Outstanding patient/customer service
  • HIPPA
  • New Hire Training
  • Medical Record Documentation

Machine Operator

The Scotts Miracle-Gro Company
02.2019 - 11.2021
  • Maintained machining equipment
  • Set up tools and production areas
  • Excellent communication skills
  • Managed production lines
  • Visually inspected equipment to ensure safety
  • Performed required quality checks every 30 minutes
  • Trained new hires
  • Set up and adjusted equipment and properly configured machines for daily operation.
  • Quickly shut down equipment in emergency situations following protocols.

Receptionist

SHOTTENKIRK AUTOMOTIVE GROUP
07.2018 - 01.2019
  • Managed a multi-line phone system, determine caller's needs and route to appropriate department
  • Provide excellent customer service by creating positive rapport with each client, providing support to determine clients needs and contacting the correct department
  • Update excel tracking spreadsheets with required client information in real time format
  • Maintain an organized and efficient filing room to streamline information and processes for all team members.

Education

Bachelor of Science - Healthcare Administration

Southern New Hampshire University
Hooksett, NH
12.2024

Associate - Arts

Southeastern Community College
Keokuk, IA
05.2021

High school diploma -

Keokuk High School
Keokuk, IA
05.2020

Skills

  • Receptionist
  • Microsoft Excel
  • Data Entry
  • Account Management
  • EMR Systems
  • Office Management
  • Microsoft Word
  • Medical Scheduling
  • Insurance Verification
  • Cash Handling
  • Typing
  • Time Management
  • Cashiering
  • Medical Terminology
  • HIPAA
  • Microsoft Office
  • Financial Report Writing
  • Production Management

Additional Information

  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

Timeline

Administrative Assistant

Wardlow & Cash, P.A
11.2022 - Current

Clerical Communications Specialist

Gulf Coast Medical Center
12.2021 - 10.2022

Machine Operator

The Scotts Miracle-Gro Company
02.2019 - 11.2021

Receptionist

SHOTTENKIRK AUTOMOTIVE GROUP
07.2018 - 01.2019

Bachelor of Science - Healthcare Administration

Southern New Hampshire University

Associate - Arts

Southeastern Community College

High school diploma -

Keokuk High School

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Layken Burkhammer