Layken Henzel
Port Saint Lucie,FL
Summary
I played soccer for 11 years, and in those years I was able to learn how to be a great team player, follow direction and step up when necessary. I take that into my professional career now, by using those skills to cooperate and accomplish tasks with my coworkers and managers.
Overview
4
4
years of professional experience
Work History
Biller
DRK Billing
12.2022 - Current
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
- Executed billing tasks and recorded information in company databases.
- Followed up with appropriate parties to obtain prompt payments.
- Kept all patient information secure and confidential.
- Checked insurance eligibility by making appropriate phone calls and conducting research on services rendered.
Barista
Coffee Grind
11.2021 - 11.2022
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots and other equipment
- Recommended products based on solid understanding of individual customer needs and preferences
- Handled money throughout the entirety of my shifts as well as calculating the register as a part of my closing shift.
Associate
GoGreen Dry Cleaners
05.2021 - 11.2021
- Worked varied hours, days, nights and weekends as business needs dictate
- Managed customer relations and customer service through daily communication and interaction
- Created and built custom project plans and deliverables for customers to satisfy quality, time and budget.
Barista, Cabin Coffee Café
02.2020 - 09.2020
- Cleaned counters, machines, utensils and seating areas daily
- Controlled line and crowd with quick, efficient service
- Trained new team members with positive reinforcement and respectful, encouraging coaching
- Learned every menu preparation and numerous off-label drinks to meet all customer needs.
Education
No Degree -
Maricopa Community Colleges - South Mountain Community College
Phoenix, AZ2022
High School Diploma -
Mountain Ridge High School
Glendale, AZ05.2021
Skills
- Conscientious worker that possesses excellent customer service skills and leadership
- Reliable and prompt timing for shifts, meetings and other necessary requirements
Timeline
Biller
DRK Billing
12.2022 - Current
Barista
Coffee Grind
11.2021 - 11.2022
Associate
GoGreen Dry Cleaners
05.2021 - 11.2021
Barista, Cabin Coffee Café
02.2020 - 09.2020
No Degree -
Maricopa Community Colleges - South Mountain Community College
High School Diploma -
Mountain Ridge High School
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