Laykin Cheshire
Prattville
Summary
Dynamic professional with extensive experience in customer service and relationship building, notably at First Watch. Proven ability to train staff and resolve conflicts effectively. Skilled in point-of-sale systems and scheduling coordination, consistently enhancing guest satisfaction and operational efficiency in fast-paced environments. Committed to delivering exceptional service and fostering positive experiences.
Solid background in assisting physical therapists in patient care and rehabilitation. Proven track record in facilitating treatment plans and ensuring patient comfort during sessions. Demonstrated ability in using therapeutic equipment and maintaining accurate patient records.
Experienced with property sales and client relationship management, ensuring smooth transactions from start to finish. Utilizes market analysis and strategic negotiation to meet client goals. Track record of achieving high client satisfaction through clear communication and personalized service.
Experienced with creating and implementing effective lesson plans for young learners. Utilizes innovative teaching methods to enhance student engagement and learning. Knowledge of classroom management and child development techniques.
Friendly and prompt Front Service Clerk with good skills using phone, computer and office equipment. Strong multitasking, communication, and interpersonal skills. Unsurpassed skills and finesse handling front office day to day operations.
Overview
21
21
years of professional experience
Work History
Server
First Watch
07.2025 - Current
- Delivered exceptional customer service in fast-paced dining environment.
- Maintained cleanliness and organization of dining area to enhance guest experience.
- Assisted in training new staff on restaurant procedures and menu items.
- Processed customer orders accurately using point-of-sale system.
- Handled customer inquiries and complaints professionally, ensuring satisfaction.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Server
The Goat Bar & Grill
12.2023 - 08.2025
- Collaborated with kitchen staff to ensure timely meal delivery and quality standards.
- Delivered exceptional customer service by efficiently managing food and beverage orders.
- Maintained cleanliness and organization of dining areas to enhance guest experience.
- Handled cash transactions accurately and processed payments using POS systems.
- Resolved customer complaints promptly, ensuring satisfaction and repeat business.
- Provided courteous, friendly service while multitasking in fast-paced environment.
Physical Therapist Technician
Promise Physical Therapy
02.2023 - 01.2024
- Assisted physical therapists with patient evaluations and treatment plans.
- Maintained cleanliness and organization of therapy equipment and treatment areas.
- Educated patients on exercises and rehabilitation techniques for improved recovery.
- Monitored patient progress and reported findings to therapists for adjustments.
- Implemented therapeutic exercises under the guidance of licensed therapists.
- Provided support during manual therapy sessions, ensuring patient comfort and safety.
- Administered ultrasounds and stem machine therapy under a Physical Therapist's treatment plan.
Front Desk Coordinator
Promise Physical Therapy
02.2023 - 01.2024
- Managed patient scheduling and appointment confirmations to enhance daily operations.
- Coordinated communication between patients and therapists, ensuring seamless service delivery.
- Maintained accurate patient records using electronic health record systems for compliance and efficiency.
- Assisted with insurance verification, explaining coverage options to patients for informed decision-making.
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled high volumes of incoming calls, answering callers' requests appropriately.
Real Estate Agent
PorchLight Real Estate
10.2019 - 06.2022
- Negotiated successful property transactions, ensuring client satisfaction and adherence to legal regulations.
- Conducted comprehensive market analysis, identifying trends to inform pricing strategies and property listings.
- Developed and maintained strong client relationships through effective communication and personalized service.
- Collaborated with mortgage lenders, inspectors, and appraisers to streamline transaction processes for clients.
- Led open house events, showcasing properties to potential buyers while highlighting key features and benefits.
- Implemented digital marketing strategies, enhancing online presence and increasing property visibility in competitive markets.
- Streamlined administrative processes using CRM tools to improve efficiency in managing client interactions and listings.
- Managed contracts, negotiations, and all aspects of sales to finalize purchases and exceed customer expectations.
- Advertised client properties through websites, social media, and real estate guides.
K-4 Teacher
First Presbyterian Kindergarten
05.2016 - 08.2020
- Designed engaging lesson plans fostering creativity and critical thinking in students.
- Collaborated with parents and staff to enhance student development and well-being.
- Developed classroom management techniques promoting a positive learning environment.
- Assessed student progress regularly, adapting curricula based on individual performance.
- Built positive relationships with students and families for safe, trusted learning support.
- Maintained a clean, organized environment conducive to play and learning.
Medical Records Clerk
Southern Orthopaedic Surgeons
09.2004 - 09.2005
- Conducted regular audits of medical records for completeness and accuracy, implementing corrective actions as needed.
- Streamlined filing processes by reorganizing physical storage systems for improved access to patient information.
- Assisted in developing standard operating procedures for medical records management, enhancing workflow consistency.
- Assisted in preparation of medical records to release to other medical facilities requesting for patient history and information.
- Supported medical staff by providing organized and accurate medical records.
- Responded effectively to requests for medical records from legal representatives, insurance companies, and other authorized parties in a timely manner.
Education
High School Diploma -
Prattville High School
Prattville, AL05-2004
Skills
- Customer service
- Point-of-sale systems
- Staff training
- Conflict resolution
- Multitasking capabilities
- Time management
- Patient communication
- Scheduling coordination
- Record keeping
- Negotiation skills
- Relationship building
- Lesson planning
Timeline
Server
First Watch
07.2025 - Current
Server
The Goat Bar & Grill
12.2023 - 08.2025
Physical Therapist Technician
Promise Physical Therapy
02.2023 - 01.2024
Front Desk Coordinator
Promise Physical Therapy
02.2023 - 01.2024
Real Estate Agent
PorchLight Real Estate
10.2019 - 06.2022
K-4 Teacher
First Presbyterian Kindergarten
05.2016 - 08.2020
Medical Records Clerk
Southern Orthopaedic Surgeons
09.2004 - 09.2005
High School Diploma -
Prattville High School