Ubah (Layla) Adan
Summary
Detail-oriented Medical Billing Specialist with a Bachelor of Science in Public Health and extensive experience in administrative roles. Skilled in managing patient communications, coding medical procedures accurately, and maintaining meticulous documentation. Strong background in customer service and financial analysis. Excels at developing efficient solutions in fast-paced environments.
Overview
8
8
years of professional experience
Work History
Lead Receptionist
Parkshore Senior Campus
02.2024 - Current
- Manage front desk operations, ensuring efficient communication and scheduling
- Code medical procedures, generate financial reports, and manage patient communications regarding billing and payment plans, primarily using Yardi
- Maintain and update accurate documentation and records
- Effectively prioritize tasks to meet deadlines while maintaining a calm demeanor in a fast-paced environment
Administrative Assistant
Park River Estates Care Center
12.2022 - 12.2023
- Provided a range of administrative services, including typing, managing incoming materials from residents and families, and responding to telephone inquiries
- Updated and created various forms, worksheets, and information for departmental use
- Monitored residents and visitors, providing information and direction as needed
Home Health Aide
Paradise Living LLC
03.2020 - 09.2021
- Delivered essential personal care services, including bathing, grooming, and medication assistance, adhering to hygiene and safety protocols
- Monitored clients' health conditions, promptly reporting any changes to healthcare professionals
- Assisted clients in following pandemic-related health guidelines while providing compassionate support
- Collaborated with healthcare teams to develop and implement personalized care plans, considering the unique challenges of the pandemic
Credit Decision Analyst/Fintech Research Intern
U.S. Bank
08.2016 - 06.2019
- Evaluated credit applications and conducted financial analysis to assess creditworthiness
- Supported decision-making by reviewing credit reports, financial statements, and relevant documents
- Assisted in the development and implementation of financial technology solutions, enhancing digital banking services and customer experiences
Education
Bachelor of Science - Public Health
University of St. Thomas
St. Paul, MN05.2023
Skills
- Schedule Management
- Staff Training
- Report Generation
- Office Management
- Strong Organization
- Client Relationship Building
Timeline
Lead Receptionist
Parkshore Senior Campus
02.2024 - Current
Administrative Assistant
Park River Estates Care Center
12.2022 - 12.2023
Home Health Aide
Paradise Living LLC
03.2020 - 09.2021
Credit Decision Analyst/Fintech Research Intern
U.S. Bank
08.2016 - 06.2019
Bachelor of Science - Public Health
University of St. Thomas
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