Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Collum

Boca Raton,FL

Summary

Energetic individual with background in counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Overview

4
4
years of professional experience

Work History

Juice Bar Barista

vivian
Orleans, MA
08.2024 - 10.2024
  • As a juice bar barista, my role is to create and serve fresh, healthy beverages to customers, while providing excellent customer service.
  • I blend a variety of fruits, vegetables, and other ingredients (like yogurt, protein powder, or nut butter) to create customized juices and smoothies based on customer preferences.
  • I also prepare other menu items, such as acai bowls, fruit cups, detox shots, and some other desserts and snacks we sold at the restaurant.
  • I greet customers with a friendly attitude and assist them in choosing from the menu or customizing their order to meet their dietary preferences.
  • I handle cash, card payments, and provide receipts, ensuring smooth transactions.
  • I answer any questions about the menu, ingredients, or nutritional information, and offer suggestions based on customer preferences (e.g., vegan, gluten-free, or low-sugar options).
  • I keep the juice bar area clean and organized, wiping down surfaces and sanitizing equipment, including blenders, juicers, and counters.
  • I ensure that all fruits, vegetables, and ingredients are properly stored and rotated to maintain freshness.
  • I maintain a clean work station and follow food safety protocols to prevent cross-contamination and ensure a safe environment.
  • I monitor inventory levels of fruits, vegetables, and other ingredients, making sure that the bar is always stocked with fresh supplies.
  • I assist with restocking the shelves, cleaning out expired products, and notifying the manager when it's time to place orders for new stock.
  • I operate various equipment, such as blenders, juicers, and commercial mixers, ensuring that they are used properly and maintained regularly.
  • I also follow the safety guidelines for using sharp tools (like knives for cutting fruit) and cleaning equipment.

Gas Dock Attendant

dan shadt
East Dennis, MA
04.2021 - 08.2024
  • As a gas dock attendant, my primary responsibility is to assist boaters by providing fuel and other services at a marina or dock.
  • I ensure that boats are safely and efficiently fueled with the appropriate type of fuel.
  • I make sure that all fueling operations comply with safety regulations, including checking for proper ventilation, and ensuring that customers turn off their engines before fueling.
  • I inspect the dock area for any potential hazards, such as oil or fuel spills, and take immediate action to address them.
  • I assist boaters with docking, helping them safely tie up their vessels at the fuel dock.
  • I answer questions about the marina’s facilities, amenities, and local boating regulations.
  • I provide information about nearby services like repairs, maintenance, or restaurants.
  • I monitor and maintain fuel pumps, hoses, and other fueling equipment to ensure they are in good working condition.
  • I also assist with cleaning the dock area, keeping the fuel station neat and organized.
  • I help with launching or retrieving boats from the water as needed.
  • I monitor the weather and tides to ensure safe conditions for both fueling and general dock operations.
  • I strive to offer excellent customer service, greeting boaters, answering questions, and ensuring that their experience at the dock is as smooth and efficient as possible.
  • I may also handle basic inquiries about boat rentals, marina policies, and local attractions.
  • In case of a fuel spill, fire, or medical emergency, I am trained to respond quickly and follow established protocols to minimize risk and protect both the environment and customers.

Education

High School Diploma -

Nauset Regional High School
Eastham, MA
06-2023

Skills

  • Patience and empathy
  • Cash handling accuracy
  • Salesmanship
  • Health-conscious mindset
  • Juice extraction techniques
  • Phone etiquette
  • Menu memorization
  • Order taking accuracy
  • Efficient multitasking
  • Allergen awareness
  • Workplace safety
  • Customer engagement
  • Complaint handling
  • Cleanliness and sanitation

Timeline

Juice Bar Barista

vivian
08.2024 - 10.2024

Gas Dock Attendant

dan shadt
04.2021 - 08.2024

High School Diploma -

Nauset Regional High School

Similar Profiles

CREATE PROFILE
Layla Collum