Layla Cooper

• Lead end-to-end quality improvement initiatives across multiple hospital systems, integrating clinical data analysis and evidence-based methodologies to drive performance improvement.

• Conduct comprehensive chart reviews, clinical audits, and registry abstraction to ensure data accuracy, completeness, and regulatory compliance.

• Analyze clinical and registry data to identify performance gaps, trends, and opportunities for improvement using benchmarking and KPI tracking.

• Apply PDSA cycles and root cause analysis to resolve workflow inefficiencies, improve data integrity, and reduce reporting delays.

• Ensure timely and accurate submission of data to national registries and quality reporting programs, consistently exceeding quality benchmarks. (>98%)

• Partner with physicians, clinical leadership, and operational teams to present insights and implement corrective action plans aligned with national standards.

• Collaborate with IT a clinical and operational teams to improve data capture, reporting workflows, and system optimization.

• Manage multiple concurrent projects, balancing deadlines, priorities, and stakeholder expectations in a high-volume environment.

• Led vascular registry and quality improvement program across inpatient and outpatient settings, overseeing high-volume case data and reporting.

• Abstracted, coded, and validated clinical data for vascular registries (VQI), ensuring compliance with national reporting standards.

• Identified trends in complications, readmissions, and outcomes through statistical analysis and gap-to-goal benchmarking.

• Reduced documentation and reporting errors through audit findings, provider education, and workflow redesign initiatives.

• Conducted root cause analyses following adverse events and supported implementation of corrective action plans to improve patient safety outcomes.

• Developed executive dashboards and reports to communicate performance trends to physician leadership and stakeholders.

• Facilitated multidisciplinary quality committees, aligning physicians, nursing, and leadership on improvement initiatives.

• Strengthened regulatory compliance by ensuring adherence to documentation and reporting requirements.

• Supported healthcare quality improvement initiatives across physician practices, focusing on HEDIS, NCQA, and CMS performance measures.

• Analyzed claims, clinical, and population health data to identify care gaps and develop targeted intervention strategies.

• Performed clinical data abstraction, chart reviews, and audits to support quality reporting and compliance efforts.

• Partnered with providers, practice managers, and cross-functional teams to implement and sustain process improvements.

• Developed dashboards, reports, and data visualizations to monitor KPIs and track performance improvements over time.

• Managed multiple quality improvement projects from planning through execution, ensuring timely delivery and measurable outcomes.

• Promoted high-reliability practices and standardized workflows to reduce variation in care delivery.

• Supported regulatory readiness and compliance through continuous monitoring and reporting.