Layla Coppola
Westminster,MD
Summary
Experienced with event coordination and volunteer support. Utilizes excellent organizational and multitasking skills to ensure smooth event operations. Track record of effective communication and problem-solving under pressure.
Overview
7
7
years of professional experience
Work History
Event Volunteer
Lifebridge Health Center for Hope
Baltimore, MD
08.2025 - Current
Server/Manager
Plum Crazy Diner & Twin Kiss
Westminster, MD
02.2019 - Current
- Ensured a safe and sanitary environment among employees and customers
- Handled daily cash closing, ensuring accurate counts and secure bank deposits.
- Efficiently delivered food and beverage orders while safely transporting heavy trays and supplies in a fast-paced environment.
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Trained and mentored staff, fostering a collaborative and high-performing team environment.
- Resolved customer complaints effectively, maintaining positive relationships and promoting repeat business.
Education
Bachelor of Arts - Psychology, Minor in Human Development
University of Maryland
College Park, MD05-2025
Associate degree - Psychology
Carroll Community College
Westminster, MD03.2023
Associate degree - Psychology
East Carolina University
Greenville, NC03.2022
Skills
- RStudio Certified
- CITI Certified
- Microsoft Excel Certified
- Leadership qualities
- First aid training
- Creativity and innovation
- Strong teamwork
Timeline
Event Volunteer
Lifebridge Health Center for Hope
08.2025 - Current
Server/Manager
Plum Crazy Diner & Twin Kiss
02.2019 - Current
Bachelor of Arts - Psychology, Minor in Human Development
University of Maryland
Associate degree - Psychology
Carroll Community College
Associate degree - Psychology
East Carolina University