Layla Chloe N. Cosgrove
Big Sur,CA
Summary
Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity.
Overview
14
14
years of professional experience
Work History
Kennel Assistant
Carmel Holistic Veterinary Clinic
04.2011
- Small Animal Practice -, -walk/feed/medicate/entertain/clean up after dogs and cats in clinic and boarding -input data into computers (avi-mark software) -answering phones, taking messages - making appointments/scheduling boarding -interacting with clients -filing
Assistant
Big Sur Flowers
01.2018 - Current
- Driving flowers to venue/setting up venue/taking down venue
- Assisted boss in all aspects of business operations.
- Prepared arguments based on customer requirements.
Child Care
01.2010 - Current
- Monterey Peninsula -, -feeding/entertaining/transporting children of all ages -assisting with zoom classes
Event Crew Member
Coast Gallery
09.2021 - 10.2022
- Set up event facilities and equipment, cleaned areas, and organized supplies.
- Provided exceptional customer service to all guests and escalated concerns where needed.
- Welcomed guests to events, checked invitations, and oversaw proper seating.
- Performed post-event tasks such as breaking down areas, removing trash, and cleaning facilities.
- Delivered correct food items to tables according to food allergies/ restrictions.
Crew member
Mariah Green Events
01.2018 - 01.2019
- Carrier appetizers around party -drop food to tables -set up tables/take down tables
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service to all guests and escalated concerns where needed.
Hostess AM/PM
Deetjen Big Sur Inn
01.2015 - 01.2017
- Checked people in and out of rooms
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Answered phone calls to give information and document reservations.
- Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
Education
250 hour – 6 week Esalen Massage Course -
Esalen Institute
Big Sur, CAMonterey Peninsula College
Monterey, CaGraduate(Diploma) - General Education
Carmel High School
Carmel, Ca2012
Skills
- Computers
- Macs, PCs, general
- Microsoft word
- POS, Cash register
- AVImark
- People Skills
- Communication
- Considerate
- Compassionate
- Punctual
- Responsible
- Polite
Accomplishments
- 2020-finishing the PCT(Pacific Crest Trail) 2,653miles through California, Oregon, and Washington.
- 2021- finish the CDT (Continental Divide Trail) 3,028miles through New Mexico, Colorado, Wyoming, Idaho, and Montana.
Timeline
Event Crew Member
Coast Gallery
09.2021 - 10.2022
Assistant
Big Sur Flowers
01.2018 - Current
Crew member
Mariah Green Events
01.2018 - 01.2019
Hostess AM/PM
Deetjen Big Sur Inn
01.2015 - 01.2017
Kennel Assistant
Carmel Holistic Veterinary Clinic
04.2011
Child Care
01.2010 - Current
250 hour – 6 week Esalen Massage Course -
Esalen Institute
Monterey Peninsula College
Graduate(Diploma) - General Education
Carmel High School
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