Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Davidson

Fort Worth,TX

Summary

Dynamic General Manager with a proven track record at Boopa’s Bagel Deli, driving year-over-year growth through strategic planning and effective team leadership. Expert in budgeting and cost control, I foster employee development and enhance customer experiences, resulting in increased loyalty and profitability. Skilled negotiator with a focus on operational excellence.

Overview

2024
2024
years of professional experience

Work History

General Manager

Boopa’s Bagel Deli
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Developed and implemented strategies to increase sales and profitability.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Production Manager

Samsill Corporation
01.2022 - 01.2024
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Reviewed work for quality and compliance with company standards and design specifications.
  • Managed continuous improvement initiatives to drive gains in quality, flow, and output.
  • Created streamlined production schedules and collaborated with production employees to communicate objectives and goals.
  • Sourced materials to keep up with production goals and meet customer demands.
  • Resolved issues quickly to maintain productivity goals.
  • Studied department operations to assist with development of new or improved methods of tooling and production processes.
  • Delivered direct feedback to senior management regarding project visibility and status.
  • Monitored team budgets to keep projects on task and avoid waste.
  • Partnered with leadership on recruiting, hiring and coaching production personnel.
  • Managed internal operational standards and productivity targets.
  • Determined suitable crew requirements, scheduled employees, and worked with human resources to meet changing production schedules.
  • Estimated labor requirements to support anticipated workload.
  • Reviewed maintenance and repair problems to determine appropriate action for resolution.
  • Managed personnel by implementing company policies, procedures, work rules, and disciplinary action.
  • Utilized data analysis tools to identify and resolve production issues.
  • Collaborated with technical and administrative teams to develop and implement successful corrective plans.
  • Enforced health and safety protocols to promote safe working environment.
  • Devised and administered cost control initiatives saving $Amount.
  • Updated logs and submitted timely reports detailing activities in line with regulatory standards.
  • Operated specialized equipment, gauges and instruments to track and assess gas levels.
  • Created and oversaw production schedules and adjusted as needed to meet deadlines.
  • Coordinated with other departments to align production with customer requirements.
  • Implemented quality control system to review products against technical specifications and corporate standards.
  • Evaluated employee performance and provided feedback and training as needed.
  • Trained in and implemented emergency response procedures to protect team members and property.
  • Monitored inventory levels and restocking schedules to avoid production delays from unavailable materials.
  • Scrutinized production output and identified areas for improvement.
  • Oversaw routine maintenance programs and scheduled service to keep equipment functioning at peak levels.
  • Planned operations to meet established schedules, factoring in order demands and business forecasts.

General Manager

Boopas Bagel Deli
08.2013 - 01.2022
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures.
  • Managed budget implementations, employee evaluations, and contract details.
  • Formulated policies and procedures to streamline operations.
  • Developed and implemented strategies to increase sales and profitability.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Interacted well with customers to build connections and nurture relationships.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reported issues to higher management with great detail.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Assisted in recruiting, hiring and training of team members.
  • Implemented business strategies, increasing revenue, and effectively targeting new markets.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.

Education

Associate Of General Studies - Business Management

Central Texas College
Killeen, TX
05.2010

Skills

  • Sales
  • Advertising and marketing
  • Branding
  • Departmental operations management
  • Sales expertise
  • Community outreach
  • Sales analysis
  • Purchasing and planning
  • Inventory control
  • Cost analysis and savings
  • Loss prevention
  • Strategy
  • Customer experiences
  • Strategic planning
  • Cross-cultural communications
  • Safety protocol
  • Employee development
  • Sound judgment
  • Consistently meet goals
  • New business development
  • Negotiation skills
  • Leadership and team building
  • Workflow planning
  • Marketing
  • Relationship building
  • Budgeting and cost control
  • Facility management
  • Organizational development
  • Staff motivation
  • Budget coordination
  • Training and development
  • Purchasing
  • Budget forecasts
  • Human resources leadership
  • Troubleshooting expertise
  • Business development
  • Employee scheduling
  • Operations management
  • Recipes and menu planning
  • Team player
  • Efficient multi-tasker
  • Team building
  • Leader
  • Public relations
  • Customer relations
  • Vendor relationships
  • Event management and promotion
  • Problem resolution
  • Cost reductions
  • Outsourcing
  • Quality management
  • Budgeting and cost control strategies
  • Team leadership
  • Effective leader
  • Time management
  • Staffing
  • Staff training and development

Timeline

Production Manager

Samsill Corporation
01.2022 - 01.2024

General Manager

Boopas Bagel Deli
08.2013 - 01.2022

General Manager

Boopa’s Bagel Deli

Associate Of General Studies - Business Management

Central Texas College

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Layla Davidson