Layla Edmonds
Columbia,SC
Summary
Knowledgeable Massage Therapist with solid foundation in therapeutic techniques and history of providing effective treatments to clients. Successfully addressed variety of client needs, ensuring improved physical well-being and relaxation. Demonstrated expertise in deep tissue and Swedish massage, consistently receiving positive feedback for professionalism and client care.
Overview
28
28
years of professional experience
1
1
Certification
Work History
Server
Travinia Italian Kitchen NE
09.2012 - Current
- Provided exceptional customer service, ensuring positive dining experiences for guests.
- Managed multiple tables efficiently during peak hours, maintaining high service standards.
- Collaborated with kitchen staff to ensure timely and accurate order delivery.
- Trained new servers on menu offerings and company protocols to enhance team performance.
- Cultivated warm relationships with regular customers.
Claims Processor
BCBSSC
03.1998 - 08.2012
- Processed and reviewed insurance claims to ensure compliance with policies and regulations.
- Analyzed claim data for accuracy, identifying discrepancies and implementing corrective actions.
- Collaborated with cross-functional teams to streamline claims processing workflows, enhancing efficiency.
- Mentored junior staff on best practices in claims processing and regulatory requirements.
Education
No Degree - Massage Therapy
Midlands Technical College
West Columbia, SC07-2025
Skills
- Deep tissue massage
- Swedish massage
- Professionalism and ethics
- Stress relief massage
- Trigger point massage
- Anatomy knowledge
- Reflexology techniques
- Range of motion improvement
Certification
Reflexology
Timeline
Server
Travinia Italian Kitchen NE
09.2012 - Current
Claims Processor
BCBSSC
03.1998 - 08.2012
No Degree - Massage Therapy
Midlands Technical College