Layla Eide
Lacey
Summary
I am looking to gain employment where I can use my skills which includes friendliness, cleanliness, good communication, ability to learn new things, with a commitment to excellence in all I do.
Overview
4
4
years of professional experience
Work History
Caregiver
Graceland Home Care
Olympia
01.2025 - 02.2025
- Developed plans for respite care when needed based on availability of family members or other caregivers.
- Performed light housekeeping tasks related to the client's care such as laundry and changing linens.
- Ensured compliance with all applicable laws, regulations and standards governing home health care services.
Medical Receptionist
Olympia multi-specialty clinic
Olympia
06.2024 - 12.2024
- Performed data entry tasks related to billing and collections procedures.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Answered phones promptly and directed calls appropriately.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Ordered office supplies as needed to maintain inventory levels.
- Protected patients by observing strict HIPAA guidelines.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Answered multi-line phone system and directed callers to requested personnel and departments.
- Processed patient payments and scanned identification and insurance cards.
- Called patients to confirm scheduled appointments and obtain additional details.
- Informed patients of financial responsibilities prior to rendering services.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Took messages from patients and promptly relayed to appropriate staff.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Straightened up waiting room to maintain neat and organized space.
Preschool Teacher
Kinder Care Daycare
Bonney Lake
05.2022 - 05.2023
- I am CPR certified.
- I oversaw children ages 3 to 4.
- I engaged children in hands-on activities that supported their early childhood development. I also provided general care, including assistance with food, grooming, and toileting.
Medical receptionist
Eatonville integrative medicine
Eatonville
07.2021 - 07.2022
- Greeted and checked in patients, updating patient information in computer system.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Maintained confidentiality of patient information according to HIPAA regulations.
- Performed data entry tasks related to billing and collections procedures.
- Answered phones promptly and directed calls appropriately.
- Verified insurance coverage for appointments and collected co-payments as required.
- Assisted with filing of medical records and documents, maintaining accurate electronic files.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Took messages from patients and promptly relayed to appropriate staff.
Server
Infernos Brick Oven Pizza
Laceyville
02.2022 - 05.2022
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Provided excellent customer service to ensure satisfaction.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
High School Diploma -
Yelm High School
Yelm, WA06-2021
Skills
- Friendliness
- Cleanliness & orderliness
- Good Communication skills
- Customer Service
- Microsoft & google applications
- Medical programs (eg Athena)
- Childcare
Timeline
Caregiver
Graceland Home Care
01.2025 - 02.2025
Medical Receptionist
Olympia multi-specialty clinic
06.2024 - 12.2024
Preschool Teacher
Kinder Care Daycare
05.2022 - 05.2023
Server
Infernos Brick Oven Pizza
02.2022 - 05.2022
Medical receptionist
Eatonville integrative medicine
07.2021 - 07.2022
High School Diploma -
Yelm High School