Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Generic

Layla Fontanez

Central,SC

Summary

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.

Overview

3
3
years of professional experience

Work History

Team Trainer

Chick-fil-A
04.2022 - Current
  • Instructed new team members on correct procedures for operations.
  • Provided constructive feedback and one-on-one coaching to employees.
  • Adapted training approaches to accommodate individual learning needs.
  • Assisted in creating a motivational atmosphere that encouraged team growth.
  • Provided ongoing mentorship to crew members, enhancing team performance.
  • Provided guidance to team members on best practices in customer service.
  • Delegated tasks appropriately according to individual skill sets.

Education

High School Diploma -

Westside High School
Anderson, SC
05-2024

Bachelor of Science - Electrical Engineering

Clemson University
Clemson, SC
05-2028

Skills

  • New Employee Training
  • Team Leadership
  • POS Systems
  • Continuous Improvement
  • Training documentation
  • Food Safety
  • Employee engagement
  • Workplace Safety
  • Customer Service
  • Cash Handling

Affiliations

It’s On Us Club

Spring Semester 2025-Current: Awareness Co-Committee Chair

  • Planned and organized the Sexual Assault Awareness Vigil Event
  • Got in contact with First Light South Carolina to get a guest speaker for the event
  • Got in contact with Chick-Fil-A to get catering
  • Gave a speech at the vigil

Clemson Strikers Club

Fall Semester 2024-Current: President

  • Created Clemson Strikers, a bowling club
  • Got in contact with the owner of Boulevard Lanes to allow the club to bowl there
  • Set up our bank account and funding through Clemson University
  • Worked with the owner of the bowling alley to get a price estimate for the cost of the club to be able to bowl
  • Kept track of attendance
  • Gave out responsibilities to leadership and oversees leadership

Member of Rocket Club



Timeline

Team Trainer

Chick-fil-A
04.2022 - Current

High School Diploma -

Westside High School

Bachelor of Science - Electrical Engineering

Clemson University

Similar Profiles

CREATE PROFILE