Layla Garcia
Pocatello,ID
Summary
Dynamic and detail-oriented bank teller with extensive experience at Zions Bank, recognized for exceptional money handling and customer service skills. Proven track record in enhancing client satisfaction and training staff, ensuring compliance with banking regulations while maintaining professionalism and accuracy in all transactions.
Overview
4
4
years of professional experience
Work History
Bank Teller
Zions Bancorporation
04.2024 - Current
- Processed daily transactions efficiently, ensuring accuracy in cash handling and documentation.
- Assisted customers with account inquiries, fostering positive relationships and enhancing customer satisfaction.
- Executed end-of-day balancing procedures, maintaining compliance with bank policies and regulations.
- Trained new staff on operational procedures and best practices, improving overall team performance.
Bank Teller
Kleberg Bank
06.2023 - 03.2024
- Processed customer transactions accurately and efficiently, ensuring compliance with banking regulations.
- Managed cash drawer, balancing daily transactions and resolving discrepancies promptly.
- Assisted customers with account inquiries and product offerings, enhancing overall client satisfaction.
- Trained new staff on operational procedures and customer service best practices to ensure consistent service delivery.
Student Worker
Texas A&m University - Kingsville
08.2021 - 02.2024
- Assisted with daily administrative tasks, enhancing workflow efficiency and team collaboration.
- Supported event planning and coordination, ensuring successful execution of on-campus activities.
- Managed scheduling and appointment logistics for department staff, optimizing time management.
- Provided customer service support, addressing inquiries and resolving issues promptly.
- I worked in the business office, music building, student ID center, and the arts and sciences building.
Grocery Bagger
HEB Grocery Store
06.2021 - 08.2022
- Assisted customers in locating products and answering inquiries promptly.
- Bagged groceries while ensuring proper handling of items for customer satisfaction.
- Maintained cleanliness and organization of checkout area to enhance shopping experience.
Education
High School Diploma -
Santa Gertrudis Academy High School
Kingsville, TXHigh School Diploma - Criminal Justice
Texas A&M University- Kingsville
Kingsville, TXCriminology
Idaho State University
Pocatello, ID05-2026
Skills
- Attention to detail
- Professionalism and courtesy
- Money handling
- Deposit and withdrawal management
- Word
- Excel
- Powerpoint
- Outlook
Timeline
Bank Teller
Zions Bancorporation
04.2024 - Current
Bank Teller
Kleberg Bank
06.2023 - 03.2024
Student Worker
Texas A&m University - Kingsville
08.2021 - 02.2024
Grocery Bagger
HEB Grocery Store
06.2021 - 08.2022
High School Diploma -
Santa Gertrudis Academy High School
High School Diploma - Criminal Justice
Texas A&M University- Kingsville
Criminology
Idaho State University
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