Layla Garner
Granbury
Summary
Highly motivated with background in retail sales, skilled in customer service and product knowledge. Demonstrated ability to achieve sales targets through effective communication and understanding of customer needs. Known for problem-solving abilities and creating positive shopping experiences that increase customer loyalty. Improved store layout for better product visibility and accessibility, leading to smoother customer flow and increased satisfaction.
Overview
4
4
years of professional experience
2
2
Certifications
Work History
Retail Assosiate
Dee-O-Gee KSPL
Kalispell
07.2022 - 11.2025
- Operated cash register and processed customer transactions.
- Collaborated with team members to restock inventory efficiently.
- Welcomed customers, offered to help locate items and suggested merchandise without being intrusive or pushy.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Cashier
Twisted Bliss Frozen Yogurt
Kalispell
08.2021 - 02.2022
- Processed customer transactions accurately and efficiently at a busy frozen yogurt shop.
- Maintained cleanliness and organization of the serving area and dining space.
- Handled cash, credit, and gift card transactions with attention to detail.
- Resolved customer inquiries and concerns promptly to ensure satisfaction.
- Performed other duties as assigned by management.
Education
High School Diploma -
Abeka Academy
Pensacola, FL01-2025
Skills
- Customer service
- Team collaboration
- Conflict resolution
- Active listening
- Time management
- Reliability
Certification
Heartsaver First Aid CPR AED 11/2025-11/2027
References
References available upon request.
Timeline
Retail Assosiate
Dee-O-Gee KSPL
07.2022 - 11.2025
Cashier
Twisted Bliss Frozen Yogurt
08.2021 - 02.2022
High School Diploma -
Abeka Academy