Layla G. Cortez
Twentynine Palms,USA
Summary
Detail-oriented team member with years of experience in food service and childcare. Demonstrated ability to operate cash registers, manage orders, and enhance customer satisfaction. Strong communicator skilled in addressing concerns and fostering positive interactions. Certified in CPR and First Aid, with a solid understanding of children's emotional and social development.
Overview
5
5
years of professional experience
Work History
Child Caregiver
Child Development Centre
Twentynine Palms, California
07.2025 - Current
- Monitored children's behavior, ensuring a safe environment.
- Supervised daily activities and routines, fostering development and ensuring engagement for children in care.
- Maintained open communication with parents regarding children's progress, strengthening partnerships and supporting child development.
- Maintained cleanliness and organization of play areas and materials.
- Promoted healthy habits such as hand washing, social distancing.
- Managed multiple tasks simultaneously while remaining calm under pressure.
- Sanitized toys and tables to maintain clean, safe environment.
- Assisted with dressing and changing diapers, ensuring comfort and promoting children's well-being.
Biomedical Equipment Technician
Iserve Biomedical
Houston, Texas
12.2024 - 02.2025
- Performed physical inventory checks in healthcare facilities to ensure stock accuracy.
- Operated equipment and machinery in compliance with safety guidelines to maintain operational integrity.
- Conducted testing of software and systems to ensure quality and reliability.
- Conducted routine maintenance and repairs on mechanical systems and industrial equipment to ensure optimal performance.
Team Member/Shift Leader Food Service
Chick-Fil-A
Harlingen, USA
12.2020 - 11.2024
- Identified needs of customers promptly and efficiently.
- Resolved customer issues promptly in a professional manner.
- Collaborated with team members to achieve daily goals.
- Participated in regular training sessions to improve product knowledge and service skills.
- Facilitated training sessions for new employees on company policies and procedures.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Assessed company operations for compliance with safety standards.
- Responded to customer inquiries on phone about products and services to provide assistance.
Account/HR Assistant
Tradecon
La Feria, USA
04.2022 - 09.2022
- Managed confidential employee information with discretion and integrity.
- Assisted with payroll preparation by collecting timekeeping information and processing reports.
- Coordinated new employee onboarding with orientation scheduling and preparation.
- Processed paperwork associated with personnel transactions such as promotions or terminations.
- Participated in job fairs and other recruitment events to source potential candidates.
- Use QuickBooks to record payments for contractors that would do labor work at certain areas.
Education
Associate of Applied Science - Biomedical Equipment Technology
Texas State Technical College
Harlingen, TX05.2025
Skills
- Equipment Installation & Inspection
- Instrument Calibration
- Cleaning and Sanitizing
- Inventory Management
- Sample Collection
- Medical instrumentation
- Customer service
- Team collaboration
- Employee training
- Cash handling
- POS systems
- Task prioritization
- Social development
- Child supervision
Languages
- English, Native
- Spanish, Elementary
Timeline
Child Caregiver
Child Development Centre
07.2025 - Current
Biomedical Equipment Technician
Iserve Biomedical
12.2024 - 02.2025
Account/HR Assistant
Tradecon
04.2022 - 09.2022
Team Member/Shift Leader Food Service
Chick-Fil-A
12.2020 - 11.2024
Associate of Applied Science - Biomedical Equipment Technology
Texas State Technical College