Summary
Work History
Education
Skills
Timeline
Generic
Layla Hayes

Layla Hayes

Summary

I have just completed my first year of college and although I don't have traditional job experience due to participating on a competitive cheerleading team through high school among other extracurricular activities, I feel I have strong leadership skills. We sponsored many large events where I became highly effective in greeting guests and resolving issues.

I am organized, dependable, and hard-working along with being able to manage multiple priorities with a positive attitude.



Work History

Front Desk Receptionist

Massage Envy
07.2022 - 08.2022
  • Expedited check-in and check-out procedures for guests, ensuring seamless experiences during their visits.
  • Provided exceptional customer service by addressing inquiries and resolving issues in a timely manner.
  • Scheduled appointments accurately using reservation software, reducing conflicts or doublebookings.
  • Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.

Education

No Degree - Psychology

University of Kansas
Lawrence, KS
05.2027

High School Diploma -

Edina Senior High School
Edina, MN
06.2023

Skills

  • Friendly, Positive Attitude
  • Interpersonal Communication
  • Teamwork and Collaboration
  • Cultural Awareness
  • Verbal Communication
  • Problem-Solving
  • Guest Relations
  • Customer Service

Timeline

Front Desk Receptionist

Massage Envy
07.2022 - 08.2022

No Degree - Psychology

University of Kansas

High School Diploma -

Edina Senior High School
Layla Hayes