Layla Hernandez
Seguin,TX
Summary
Honest Cashier skilled at managing money, merchandising stock and assisting customers with locating desired items. Excellent oral and written communication, listening and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.
Overview
2
2
years of professional experience
Work History
Cashier
Pic-n-Pac
McQueeney, TX
11.2022 - Current
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Answered customer inquiries regarding store policies and procedures.
- Balanced daily transactions on a computerized point-of-sale system.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Kept records of purchases; maintained orderly appearance of checkout area; restocked supplies as needed.
- Trained new team members in cash register operation, stock procedures and customer services.
- Learned roles of other departments to provide coverage and keep store operational.
Receptionist
Old Republic Title
Seguin, TX
04.2023 - 08.2024
- Scheduled appointments for clients, customers, and other visitors.
- Performed data entry tasks into various computer systems accurately and promptly.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Responded to inquiries from internal staff members regarding office operations issues such as mail delivery or office equipment maintenance.
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Scheduled and confirmed appointments.
- Answered and directed incoming calls using multi-line telephone system.
- Processed payments and updated accounts to reflect balance changes.
- Prepared correspondence, reports and other documents in final formats with correct punctuation, capitalization, grammar and spelling.
Education
Some College (No Degree) - Business Administration
Blinn College
Bryan, TXSkills
- Product Recommendations
- Payment Processing
- Customer Service
- Drawer Balancing
- Payment Collection
- Customer Assistance
- Cash Handling
- Customer Service Excellence
- Time Management Skills
- Daily Reporting
- Conflict Resolution
- Inventory Management
- Records Maintenance
- POS System Operations
- Customer Relations
Timeline
Receptionist
Old Republic Title
04.2023 - 08.2024
Cashier
Pic-n-Pac
11.2022 - Current
Some College (No Degree) - Business Administration
Blinn College
Similar Profiles
Cody SaylorCody Saylor
Butcher at Longs Pic PacButcher at Longs Pic Pac
Janessa SolanoJanessa Solano
Cashier at Pic N PacCashier at Pic N Pac
Emma BushEmma Bush
Gas Station Attendant at Pic N PacGas Station Attendant at Pic N Pac
Arthur J. WishamArthur J. Wisham
Safety Manager at Manley Bros. Of Texas, LLCSafety Manager at Manley Bros. Of Texas, LLC
Jonathan PalomaresJonathan Palomares
VMI Specialist at Vallen Distribution Inc.VMI Specialist at Vallen Distribution Inc.