Summary
Overview
Work History
Education
Skills
Internships
Work Availability
Timeline
Hi, I’m

Layla Lane

Our Lady of the Lake University General Student Assistant - Office of the President
Pearsall,TX

Summary

Dynamic and detail-oriented professional with a strong work ethic and ability to listen to others, honed through roles and experiences at Our Lady of the Lake University. Proven ability in data organization and exceptional communication skills, enhancing office efficiency and customer engagement. Recognized for leadership qualities, a collaborative spirit, reliability, and ensuring smooth operations and positive experiences for all stakeholders.

Overview

3
years of professional experience

Work History

Our Lady of the Lake University

General Student Assistant - President Office
08.2022 - Current

Job overview

  • Enhanced interpersonal skills by answering office phone, taking messages, and directing concerns and inquiries to the correct individual
  • Assisted in setting up and preparing for board meetings with University Board members
  • Provided assistance in deliveries for office(s) and picked up and organized office mail
  • Provided excellent customer service to guest visitors, staff, and students
  • Greeted incoming off-campus visitors, staff, or students to the office
  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Performed clerical tasks such as photocopying, scanning documents efficiently while maintaining confidentiality when necessary.
  • Completed special projects assigned by supervisors within specified deadlines while balancing regular duties effectively.


Walmart

Remodel Sales Associate
05.2024 - 08.2024

Job overview

  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
  • Helped customers locate products and checked store system for merchandise at other sites.

Our Lady of the Lake University

General Student Assistant - Accounts Payables
10.2021 - 12.2021

Job overview

  • Enhanced office efficiency by organizing and maintaining files, records, and resources.
  • Performed clerical tasks such as scanning, shredding documents efficiently while maintaining confidentiality when necessary.
  • Supported administrative staff with data entry tasks, ensuring accuracy in record-keeping systems.
  • Retrieving and delivering mail to appropriate individuals within offices

Education

Our Lady of The Lake University
San Antonio, TX

Bachelor of Arts from Psychology And Criminal Justice And Criminology
05-2025

University Overview

  • 3.97 Cumulative GPA
  • Psi Chi Honor Society Member
  • Dean's List: 2021 Fall, 2022 Spring, 2022 Fall, 2023 Spring, 2023 Fall, 2023 Spring, 2024 Fall, 2025 Spring
  • OLLU Presidential Excellence (2021-2025), OLLU Honors(2021-2025), Bunnel Family Memorial (2024-2025), McMahon (2023-2024), Caroline Segovia Rodriquez (2021-2022) Scholarship Recipient
  • Relevant Coursework: Criminal Law & Criminal Procedure, Counseling I: Theory Skills, Research Methods, Leadership Civic Responsibility, Crime and Society, Theories of Criminal Justice, Abnormal Psychology, Corrections
  • Reporter for LakeFront Media (2021-2022)
  • Capstone Project: Healing in Community: How does San Antonio Fatherhood Campaign Parenting Classes aid in the breaking of Cycle of Violence? Primary Investigator and a mixed-method approach (quantitative and qualitative) that included creating surveys to distribute to participants who attended parenting classes within the Fatherhood Campaign. The focus intended to understand how these parenting classes impacted the participants, who all had children and may have been court-mandated to attend classes, on their parenting style and change within themselves.

Skills

  • Data organization
  • Leadership qualities
  • Strong organization
  • Administrative tasks
  • Research proficiency
  • Communication and interpersonal skills
  • Collaboration and teamwork
  • Attention to detail
  • Strong work ethic, punctual, and dependable
  • Microsoft office efficiency
  • Caring and empathetic demeanor

Internships

Bexar County District Attorney's Office - Family Violence Unit

-Maintained a professional composure in sensitive areas and cases, whilst ensuring a caring and attentive posture.

-Joined Victim Advocate and Assistant District Attorneys in meetings with victims and witnesses.

-Assisted Victim Advocate and Assistant District Attorneys in organizing and filing important case documents in appropriate case folders.

-Attended jury duty and trial to provide assistance to Victim Advocate and Assistant District Attorneys in taking notes on testimonies, and ensuring victims and witnesses are taken with care.

-Delivered mail to appropriate offices and retrieved appropriate signatures for subpoenas.

Availability
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Timeline

Remodel Sales Associate

Walmart
05.2024 - 08.2024

General Student Assistant - President Office

Our Lady of the Lake University
08.2022 - Current

General Student Assistant - Accounts Payables

Our Lady of the Lake University
10.2021 - 12.2021

Our Lady of The Lake University

Bachelor of Arts from Psychology And Criminal Justice And Criminology
Layla LaneOur Lady of the Lake University General Student Assistant - Office of the President