Summary
Overview
Work History
Education
Skills
References
Timeline
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Layla Leachman

Rome,Georgia

Summary

Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings.

Overview

6
6
years of professional experience

Work History

Retail Sales Associate

Citgo Gas Station
Cartersville, GA
02.2021 - 03.2022
  • Computed purchases and received and processed cash or credit payment.
  • Stocked shelves with merchandise according to company standards.
  • Watched for and recognized security risks and thefts to prevent or handle situations.
  • Adhered to all safety regulations when handling hazardous materials or working with heavy equipment.
  • Bagged or packaged purchases and wrapped gifts.
  • Demonstrated knowledge of store products and services.
  • Followed company policies, rules and procedures to promote company goals and maintain safety.
  • Offered suggestions for additional items that may be of interest to customers.
  • Cleaned shelves, counters and tables to maintain organized store.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Greeted customers upon entering the store and provided assistance.
  • Checked personal identifications during alcohol and tobacco sales.

Cashier

5 Guys Burgers And Fries
Cartersville, GA
11.2019 - 02.2021
  • Collected payments and provided accurate change.
  • Used suggestive selling techniques to promote add-on sales.
  • Adhered to social distancing protocols and wore mask or face shield.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Followed company security procedures for handling large sums of money.
  • Maintained clean and orderly checkout areas by sanitizing register belts, emptying trash cans and organizing candy racks.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Greeted customers promptly and responded to questions.
  • Maintained work area and kept cash drawer organized.

Elderly Caregiver

Murray Highland Memory Care
Cartersville, GA
12.2018 - 10.2019
  • Responded quickly in emergency situations in a calm manner.
  • Laundered clothing and bedding to prevent infection.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Developed strong relationships with clients based on trust and respect.
  • Maintained cleanliness of clients' environment by cleaning surfaces and washing clothes or dishes.
  • Maintained detailed records of services performed on clients.
  • Improved patient outlook and daily living through compassionate care.
  • Educated families on available resources within the community that can assist them in caring for their loved ones.
  • Monitored health and well-being of clients and reported significant health changes.
  • Provided companionship and emotional support to elderly clients.
  • Followed care plan and directions to administer medications.
  • Redirected clients with memory issues, providing safety guidance protection.

Shift Manager

Bojangles' Famous Chicken 'n Biscuits
Cartersville, GA
08.2016 - 12.2018
  • Clean & Stock
  • Inventory
  • Coached employees on interactions with customers to drive exceptional service.
  • Wrote down & entered waste
  • Maintained inventory levels by monitoring stockroom orders and restocking shelves as needed.
  • Identified needs of customers promptly and efficiently.
  • Managed daily cash intake by counting out registers and tabulating profits.
  • Responded quickly and effectively to emergency situations as they arose.

Education

High School Diploma -

Cass High School
White, GA
05.2018

Skills

  • Money handling
  • POS System Operation
  • Problem-Solving
  • Teamwork
  • Suggestive Selling
  • Interpersonal and Written Communication
  • Stocking and Receiving
  • Time Management
  • Store Opening and Closing
  • Customer Service

References

References available upon request.

Timeline

Retail Sales Associate

Citgo Gas Station
02.2021 - 03.2022

Cashier

5 Guys Burgers And Fries
11.2019 - 02.2021

Elderly Caregiver

Murray Highland Memory Care
12.2018 - 10.2019

Shift Manager

Bojangles' Famous Chicken 'n Biscuits
08.2016 - 12.2018

High School Diploma -

Cass High School

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Layla Leachman