Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Leininger

Customer Service Representative

Summary

With three years of dedicated customer service experience I have a strong foundation for upholding hospitality standards. I am a dependable employee who is enthusiastic about applying for this role and would love to be apart of your team.

Overview

3
3
years of professional experience

Work History

Waitress

Kai Asian Street Fare
02.2024 - Current

This establishment has been in the michelin guide for three years in a row and I take pride in upholding their high standards for their staff.

-Working in a high-volume restaurant my primary role is to provide personalized and outstanding service to ensure that customers are overly satisfied with their experience.

-Seamlessly collaborate with the culinary staff and maintain sanitizing standards.


Waitress

The Bayou Kitchen & Lounge
06.2023 - 02.2024

This establishment had both a daytime restaurant focus as well as a night-life atmosphere.

-Working full-time I made connections with customers and my community. Serving at business events and cocktail parties allowed me to adapt to the serving style and organization necessary for these types of large events.

-Transitioning to my current role was a decision based on fostering personal growth and broadening professional experience, due to their higher status in the greater orlando area.

Team Member

Towns Garden Center
07.2022 - 05.2023

-As a garden center employee, you offer gardening tips, assist customers in choosing plants that are right for them, and maintain the health of the plants.

-Inventory and displaying of pottery was one of my main tasks.

Customer Service Associate

Walgreens
06.2021 - 06.2022

-During the pandemic walgreens team members fulfilled essential frontline roles encompassing customer assistance, healthcare support, and safety implementation.

-Worked multiple position such as cashiering, photo department work, and stocking.

Education

High School Diploma -

Lake Howell High School
Winter Park, FL
05.2001 -

Skills

  • Food Safety- SerfSafe certified

  • Welcoming and friendly personality

  • Bilingual- American sign language

  • Food Safety- SerfSafe certified

Timeline

Waitress

Kai Asian Street Fare
02.2024 - Current

Waitress

The Bayou Kitchen & Lounge
06.2023 - 02.2024

Team Member

Towns Garden Center
07.2022 - 05.2023

Customer Service Associate

Walgreens
06.2021 - 06.2022

High School Diploma -

Lake Howell High School
05.2001 -
Layla LeiningerCustomer Service Representative