Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Layla Ludovici

Customer Service
Boothwyn,PA

Summary

Self-motivated employee recognized for willingly taking on various tasks in busy settings. Focused on boosting customer loyalty by maintaining optimum stock levels. Helpful and accommodating, comfortable greeting customers, and answering questions or inquiries.

Overview

2
2
years of professional experience

Work History

Grocery Clerk

Booths Corner Farmers Market
Bethel, PA
06.2023 - Current
  • Assisted with bagging groceries and offering carry-out service to customers as needed.
  • Created and built product displays to engage customers through visual merchandising.
  • Processed returned merchandise by strictly following store return and exchange procedures.
  • Maintained cleanliness of the store by sweeping floors, mopping up spills and organizing shelves.
  • Managed cash register operations using POS system and processed sales and returns.
  • Scanned items and checked pricing on cash register for accuracy.

FOH Team Member

Chickfila
Jacksonville, FL
10.2022 - 03.2023
  • Filled soft drink cups and poured hot coffee and tea for patrons.
  • Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
  • Followed national, state and local safety, health and sanitation guidelines to protect guests.
  • Maintained safe food handling practices to prevent germ spread.
  • Implemented strategies to improve service efficiency and guest satisfaction.
  • Performed cashier duties such as accepting payments, issuing change, and balancing the cash drawer.
  • Communicated effectively with other team members to ensure smooth operation of restaurant activities.
  • Greeted guests upon arrival, providing a warm and welcoming atmosphere.

Education

High School Diploma -

Chichester High School
Upper Chichester
06-2024

Skills

  • Merchandise stocking
  • Setting production goals
  • Teamwork and collaboration
  • Training and mentoring
  • Accurate cash handling
  • Excellent communication
  • Social perceptiveness

References

References available upon request.

Timeline

Grocery Clerk

Booths Corner Farmers Market
06.2023 - Current

FOH Team Member

Chickfila
10.2022 - 03.2023

High School Diploma -

Chichester High School

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Layla LudoviciCustomer Service