Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Martinez

Palacios,TX

Summary

Dynamic and results-oriented professional with extensive experience in customer service and cash handling, honed at Fishville Trading Post LLC. and other notable companies. Excelled in building customer relationships and enhancing transaction accuracy, demonstrating exceptional work ethic and communication skills. Proven track record of improving operational efficiency and maintaining high safety standards.

Overview

4
4
years of professional experience

Work History

Cashier

Fishville Trading Post LLC.
01.2023 - Current
  • Greeted customers entering store and responded promptly to their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.

Warehouse Packer

Inteplast Group
04.2022 - 01.2023
  • Inspected products before packaging to avoid shipping defective or damaged goods to customers.
  • Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
  • Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
  • Packed, weighed and shipped items per customer specifications.

Shift Leader

Sonic Drive-in
10.2020 - 04.2022
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.

Education

Diploma -

Palacios High School
Palacios, TX
06.2019

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer relations
  • Written and verbal communication
  • Order taking

Timeline

Cashier

Fishville Trading Post LLC.
01.2023 - Current

Warehouse Packer

Inteplast Group
04.2022 - 01.2023

Shift Leader

Sonic Drive-in
10.2020 - 04.2022

Diploma -

Palacios High School

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Layla Martinez