Layla McCain
Franklinton,NC
Summary
Dynamic and customer-focused professional with extensive experience at Waggles Raleigh Puppy Boutique. Proven ability in enhancing customer satisfaction through exceptional service and product knowledge. Skilled in point-of-sale operations and appointment scheduling, fostering strong client relationships while maintaining organized environments. Committed to optimizing team collaboration and improving overall store efficiency.
Overview
3
3
years of professional experience
Work History
Boutique Sales Associate
Waggles Raleigh Puppy Boutique
Raleigh, NC
09.2025 - Current
- Assisted customers in selecting pet products based on individual needs and preferences.
- Maintained store organization, ensuring product displays were visually appealing and well-stocked.
- Provided exceptional customer service, addressing inquiries and resolving issues promptly.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in sales records.
Receptionist
MyEyeDr
Raleigh, NC
11.2023 - 08.2025
- Greeted and assisted patients, ensuring a welcoming environment.
- Managed appointment scheduling, optimizing front desk efficiency.
- Coordinated patient check-in and check-out processes seamlessly.
- Maintained accurate patient records using electronic health record systems.
- Answered phone inquiries, providing information about services offered.
- Collaborated with team members to enhance patient experience consistently.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
Cashier
Ace Hardware
Youngsville, NC
08.2022 - 10.2023
- Operated cash register, processing customer transactions efficiently and accurately.
- Assisted customers with product inquiries, enhancing shopping experience and promoting store loyalty.
- Maintained cleanliness and organization of checkout area, ensuring compliance with safety standards.
- Collaborated with team members to restock merchandise, improving inventory management and product availability.
Education
High School Diploma -
South Granville High School
Creedmoor, NCSkills
- Customer service
- Product knowledge
- Sales transactions
- Point-of-sale operation
- Store organization
- Appointment scheduling
- Patient record maintenance
- Team collaboration
- Client communication
- Time management
- Phone inquiries response
- Customer relationship building
Timeline
Boutique Sales Associate
Waggles Raleigh Puppy Boutique
09.2025 - Current
Receptionist
MyEyeDr
11.2023 - 08.2025
Cashier
Ace Hardware
08.2022 - 10.2023
High School Diploma -
South Granville High School