Layla Nelson
American Fork
Summary
An educated person with much experience and enjoyment in customer service. Dynamic hairstylist with a proven track record, excelling in client consultations and advanced hair styling techniques. Recognized for enhancing customer satisfaction through effective communication and education. Detail-oriented and a quick learner, committed to delivering exceptional service and fostering a welcoming salon atmosphere.
Overview
6
6
years of professional experience
Work History
Hairstylist
Amara
10.2024 - Current
- Delivered exceptional hair cutting and styling services to diverse clientele.
- Collaborated with team members to enhance customer satisfaction and salon atmosphere.
- Educated clients on proper hair care products and maintenance routines for optimal results.
Assistant
Ooh La La and Friends
05.2023 - 01.2025
- Assisted stylists with client consultations and product recommendations to enhance service quality.
- Managed appointment scheduling using salon management software to optimize workflow efficiency.
- Cleaned and sanitized styling stations between clients, promoting a healthy environment for both staff and patrons.
- Assisted stylists with color mixing and application, ensuring accurate results and satisfied clients.
Cleaner
Root Medical
01.2020 - 09.2025
- Maintained cleanliness and sanitation in patient areas, adhering to health and safety protocols.
- Conducted thorough cleaning of medical equipment and surfaces to ensure a sterile environment.
- Monitored inventory levels of cleaning supplies, reporting needs to management timely.
- Assisted in waste disposal procedures following regulations for hazardous materials.
Receptionist
Ooh La La and Friends
05.2023 - 01.2025
- Managed multi-line phone system to efficiently route calls and messages.
- Scheduled appointments and maintained calendars for staff members.
- Processed incoming mail and deliveries, distributing promptly to appropriate personnel.
- Assisted in training new reception staff on procedures and customer service standards.
- Coordinated with vendors for supplies, maintaining adequate inventory levels at reception area.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Handled cash transactions and maintained sales and payments records accurately.
- Greeted and assisted visitors, ensuring a welcoming environment.
Receptionist
Root Medical
01.2022 - 05.2023
- Greeted patients and visitors, creating a welcoming and friendly environment.
- Managed multi-line phone system, directing calls efficiently to appropriate staff.
- Scheduled appointments using electronic health record (EHR) software, ensuring accuracy and timeliness.
- Maintained patient confidentiality in compliance with HIPAA regulations during all interactions.
Education
Hair Design License -
Apprenticeship
Vernal, UT01.2025
High School Diploma -
Uintah High School
Vernal, UT05.2024
Skills
- Quick learner
- Client consultation
- Appointment scheduling
- Hair styling techniques
- Detail-orientated
- Schedule management
- Advanced communication skills
- Customer education
- Social media promotion
- Continuing education
Timeline
Hairstylist
Amara
10.2024 - Current
Assistant
Ooh La La and Friends
05.2023 - 01.2025
Receptionist
Ooh La La and Friends
05.2023 - 01.2025
Receptionist
Root Medical
01.2022 - 05.2023
Cleaner
Root Medical
01.2020 - 09.2025
Hair Design License -
Apprenticeship
High School Diploma -
Uintah High School