LAYLA PAET
Colorado Springs
Summary
Professional, experienced caterer and server prepared for this role. Strong focus on team collaboration and achieving results. Skilled in menu analytics, food safety, and event coordination/preparation. Reliable and adaptable, ensuring seamless service under changing needs.
Overview
6
6
years of professional experience
Work History
Event Caterer and Server
Oak View Group Hospitality
Colorado Springs, CO
05.2025 - Current
- Supervised buffet events to ensure high service standards.
- Executed quality control measures to maintain food safety standards across all catering operations.
- Inventory management processes, reducing waste and optimizing resource allocation for events.
- Collaborated with event planners to align catering services with overall event themes and objectives.
- Adapted quickly to last-minute changes in guest counts or dietary restrictions, ensuring smooth execution of events despite challenges.
- Maintained strict hygiene standards throughout the entire event catering process.
- TIPS certification to serve VIP dinners at The Broadmoor World Arena and Pikes Peak Performing Arts Center.
Seasonal CSP (Receptionist)
H&R Block
Colorado Springs, CO
01.2023 - 04.2026
- Greet and assist clients ensuring positive and professional customer experience
- Managed a high volume of incoming calls, directing them to appropriate tax professionals
- Scheduled and confirmed appointments for clients, optimizing the use of available time
- Collected and processed client information, ensuring confidentiality and company policies
- Administrative support
- Data entry, filing, and maintaining organized client records.
- Assisted in preparing tax documents and forms for clients and confirming accuracy
- Collaborated with alternate CSPs and Tax Pros
- Opening and Closing
Assistant Teacher After School Program
James Irwin Elementary School
08.2022 - 05.2025
- Assisted lead teacher in supervising and engaging students during after-school activities
- Fostered a positive and inclusive learning environment
- Monitored student behavior, ensuring a safe and respectful atmosphere.
- Communicated effectively with students, parents, and staff
- Helped organize and facilitate recreational and educational activities
Retail Cashier
USAF Academy Visitor Center
05.2024 - 11.2024
- POS System experience and cash handling
- Provided exceptional customer service, assisting visitors with inquiries about the base, theater, museum, and Public Affairs desk resources.
- Maintained a clean and organized workspace, ensuring merchandise was displayed and restocked as needed
- Engaged with visitors, offering information about Academy history and ongoing events.
- Assisted in promoting special events, merchandise, and services available at the visitor center.
Bagger Peterson SFB
Peterson SFB Commissary
07.2020 - 11.2023
- Provided fast and efficient grocery bagging services in a fast-paced environment
- Delivered excellent customer service to maximize tips and ensure satisfaction.
- Organized and packed groceries to prevent damage and optimize space.
- Assisted customers by carrying and loading groceries into their vehicles.
- Developed strong communication and interpersonal skills through daily customer interactions
- Developed knowledge of the store layout
- Worked independently and as part of a team
- Adapted to night shift demands
- Military dependent with base access
Education
High School Diploma -
James Irwin Charter School
Colorado Springs, CO05-2022
Skills
- Effective communication
- Time management
- Attention to detail
- Instructional support
- Project management
- Organization
Languages
English
Native or Bilingual
Timeline
Event Caterer and Server
Oak View Group Hospitality
05.2025 - Current
Retail Cashier
USAF Academy Visitor Center
05.2024 - 11.2024
Seasonal CSP (Receptionist)
H&R Block
01.2023 - 04.2026
Assistant Teacher After School Program
James Irwin Elementary School
08.2022 - 05.2025
Bagger Peterson SFB
Peterson SFB Commissary
07.2020 - 11.2023
High School Diploma -
James Irwin Charter School