Summary
Overview
Work History
Education
Skills
ADDITIONAL INFORMATION
Timeline
Generic

Layla Pesanon

Chino Hills,CA

Summary

Developed strong communication and teamwork skills in fast-paced, customer-focused environment. Growing expertise in delivering excellent customer service and maintaining organized workspaces. Seeking to transition into new field, leveraging these skills to contribute effectively to new team and environment.

Overview

3
3
years of professional experience

Work History

Crew Member/Certified Trainer

Raising Canes
10.2023 - Current
  • Delivered high-level customer service as a Service Specialist, ensuring every guest received a welcoming, positive, and memorable experience
  • Maintained speed, accuracy, and friendliness during peak hours, including front counter and drive-thru operations
  • Trained and mentored new team members as a Certified Trainer, providing hands-on support and guiding them through onboarding and day-to-day responsibilities
  • Promoted team collaboration by leading through example and stepping up to support wherever needed
  • Resolved customer concerns quickly and professionally, maintaining guest satisfaction and loyalty
  • Upheld company standards for food quality, cleanliness, and safety across all stations
  • Earned recognition for dependability, leadership potential, and a consistently strong work ethic

Sales Associate

Christiansen Amusements
07.2022 - 08.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Managed over 50 customers per day.
  • Prepared merchandise for sales floor by pricing or tagging.

Education

High School Diploma -

Bell Senior High School
Bell, CA

Skills

  • Dependable and Responsible
  • Multitasking Abilities
  • Analytical and Critical Thinking
  • Flexible and Adaptable
  • Training and Development
  • Excellent Communication
  • Team building
  • Food Preparation
  • Kitchen Organization
  • Order Preparation
  • Deep Fryer Operation
  • Adaptability

ADDITIONAL INFORMATION

  • Pursuing a degree in electrical engineering
  • Enrolled in college
  • Attended AP classes
  • Was in the Academic Decathlon

Timeline

Crew Member/Certified Trainer

Raising Canes
10.2023 - Current

Sales Associate

Christiansen Amusements
07.2022 - 08.2022

High School Diploma -

Bell Senior High School
Layla Pesanon