Layla Ramirez
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Proactive and caring worker with 3 years of experience combined with communication strengths and good observational skills. Skillfully handles day-to-day activities while looking for opportunities to make a difference. Dependable and successful in providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration, and resolving issues with customers, waitstaff, and management.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Preschool Teacher
King's Way Christian Private Schools
04.2022 - Current
- Enhanced student reading skills by implementing engaging literacy activities and utilizing age-appropriate books.
- Boosted children''s social development by promoting positive interactions among peers through group activities and collaborative projects.
- Ensured a safe and nurturing environment for all students, adhering to health and safety guidelines in the classroom.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Established positive relationships with students and families.
Server/Hostess
Cogir Of Glenwood Place
04.2021 - 02.2022
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Coordinated with kitchen staff to ensure timely delivery of orders, resulting in satisfied customers.
- Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Skills
- Activity Planning
- Training in Food Handling Preparation
- Positive Reinforcement
- Conflict Resolution Techniques
- Parent-Teacher Communication
- First Aid Knowledge
- Classroom Management
- Child Development
- Table Setting/Bussing/Running
- Safe Food Handling
- Guest Engagement
- Front-Of-House Display Creation
- Strong Work Ethic
- Hospitality Service Expertise
- Professional Appearance
- Positive Attitude
- Order Management
- Attention to Detail
Certification
Food Handlers Permit
CPR/First-Aide Certification
Timeline
Preschool Teacher
King's Way Christian Private Schools
04.2022 - Current
Server/Hostess
Cogir Of Glenwood Place
04.2021 - 02.2022
Food Handlers Permit
CPR/First-Aide Certification
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