
Experienced with process optimization and operational support. Utilizes effective communication and problem-solving skills to enhance workflow efficiencies. Knowledge of quality control and team collaboration to achieve consistent results.
• Supported staffing and productivity for 20–120 associates.
• Troubleshot machinery and IT equipment to minimize downtime.
• Partnered with IT, RME, and operations teams to resolve technical issues.
• Coached associates on systems and productivity.
• Used Microsoft Office and internal software to track staffing and performance.
• Conducted safety audits and supported workflow improvements.
• Resolved production issues through problem solving and equipment support.
• Assisted with scanner configuration, tablet connectivity, printer troubleshooting, and application installation.
• Cross-trained across multiple departments and maintained safety standards.