Overview
Work History
Education
Skills
Timeline
OfficeManager

Layla Rogers-Georgopoulos

Amelia,VA

Overview

13
13
years of professional experience

Work History

Office Manager

Hobby Hill Farm Fresh
04.2023 - Current
  • Bi-weekly payroll preparation.
  • End of day summary and daily deposits.
  • Accounts receivable.
  • Sales and marketing.
  • Meet with vendors and work with the Virginia Department of Agriculture for compliance.
  • Assist with federal and state tax preparation.
  • Assist with food preparation as needed.
  • Customer care
  • Responsible for Marketing and Media.
  • Prepare packages for shipment, pickup and courier services for prompt delivery to customers.
  • Coordinate bookkeeping in QuickBooks including invoicing and accounts payable.
  • Oversee office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Amelia Animal Control

Amelia County, Virginia
01.2023 - 04.2023
  • Investigated and gathered information regarding animal related complaints.
  • Responded to calls for stray, injured, abandoned or aggressive animals.
  • Worked with citizens to educate and obtain compliance for animal care violation issues.
  • Prepared for prosecution related to animal care violations.
  • Enforced local and state laws.
  • Assisted citizens with animal related disputes.
  • Captured and contained aggressive animals.
  • Obtained affidavits for search warrents.


Animal Services Officer

Chesterfield Animal Services
10.2021 - 01.2023
  • Investigated and gathered information regarding animal related complaints.
  • Responded to calls regarding stray, injured, abandoned or aggressive animals
  • Worked with citizens to educate and obtain compliance for animal care and violation issues.
  • Prepared for prosecution related to animal care violations, dangerous or vicious dogs and gave evidence in court.
  • Enforced local and state animal care laws.
  • Assisted citizens with animal disputes.
  • Captured and contained aggressive animals.
  • Obtained affidavits for search warrants.

Customer Service Representative

Southern States Cooperative
10.2020 - 10.2021
  • Responsible for opening and closing the store.
  • Daily cash drawer reconciliation and nightly bank deposits.
  • Performed weekly inventory and ordered merchandise.
  • Assisted customers with product questions.
  • Continued education in animal nutrition to better serve customers.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Answered questions about store policies and addressed customer concerns.

Office Manager

Hobby Hill Farm Fresh
05.2017 - 03.2020
  • Bi-weekly payroll preparation.
  • End of day summary and daily deposits.
  • Accounts receivable.
  • Sales and marketing
  • Met with vendors and worked with the Virginia Department of Agriculture for compliance.
  • Assisted in federal and state tax preparation.
  • Assisted with food preparation as needed.
  • Customer care
  • Marketing and Media
  • Prepared packages for shipment, pickup and courier services for prompt delivery to customers.
  • Coordinated bookkeeping in QuickBooks including invoicing and accounts payable.
  • Oversaw office inventory activities, including ordering and requisitions, stocking and shipment receiving.

Office Manger

Frankford Veterinary Hospital
05.2014 - 07.2015
  • Worked with hospital owner to prepare financial statements and budgets.
  • Managed hospital website, social media, marketing and advertising.
  • Accounts payable, receivable, and collections.
  • Customer service and relations.
  • Prepared and mailed monthly statements.
  • Transcribed doctor's notes.
  • Double-checked invoices for missed charges.

Director Of Operations

Greenbrier Humane Society
10.2010 - 05.2014
  • Responsible for day-to-day operations of Greenbrier County Humane Society and county animal shelter.
  • Direct supervisor of 11 employees.
  • Employee conflict management.
  • Prepared monthly statistics for presentation to the Board.
  • Decreased euthanasia rates from 70% to 18%
  • Worked with Board of Supervisors and County Commission to set and adhere to annual operating budget.
  • Worked with the West Virginia Director of HSUS to petition the local governing body to restrict back yard breeders.
  • Worked with HSUS WV State Director to introduce legislation regarding the definition of "adequate" shelter.
  • Developed and implemented physical exams and vaccine protocols for animal intakes.
  • Obtained grants to cut costs of medications, treatments for sick and injured animals and spay/neuter procedures.
  • Organized and participated in fundraiser and adoption events.
  • Staff hiring, scheduling, training, and termination.
  • Developed and implemented volunteer programs for the enrichment of shelter pets.
  • Worked with veterinarians in the community to conduct spay/neuter clinics.
  • Modernized and improved operational procedures to increase efficiency and profitability while tightly controlling costs such as labor and preventing waste.
  • Compliance with the West Virginia Board of Veterinary Medicine.

Education

Animal Control Basic Certificate -

Rappahannock Regional Justice Academy
Fredericksburg, Va
09.2022

High School Diploma - General

Ritchie County High School
Ellenboro, WV
1995

Skills

  • Public Relations
  • Budget Management
  • Highly Organized
  • Animal Care Laws and Legislation
  • Multi-Tasking
  • Team Building
  • Networking
  • Motivational Leadership

Timeline

Office Manager

Hobby Hill Farm Fresh
04.2023 - Current

Amelia Animal Control

Amelia County, Virginia
01.2023 - 04.2023

Animal Services Officer

Chesterfield Animal Services
10.2021 - 01.2023

Customer Service Representative

Southern States Cooperative
10.2020 - 10.2021

Office Manager

Hobby Hill Farm Fresh
05.2017 - 03.2020

Office Manger

Frankford Veterinary Hospital
05.2014 - 07.2015

Director Of Operations

Greenbrier Humane Society
10.2010 - 05.2014

Animal Control Basic Certificate -

Rappahannock Regional Justice Academy

High School Diploma - General

Ritchie County High School

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Layla Rogers-Georgopoulos