Layla Ruiz
Sun Valley,Nevada
Summary
Exceptional customer service and payment handling abilities. Knows how to handle food safely and adhere to sanitation guidelines. Known for promoting appetizers, specialty items to significantly increase guest check averages. Enhanced guest satisfaction by paying close attention to table needs. Capable of training new team members as well as defusing tense situations and customers. Successful in establishing customer relationships in order to increase the likelihood of repeat business.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Kitchen Manager
Chipotle Restaurant
01.2024 - Current
- Created and deployed successful strategies to boost restaurant performance, streamline food prep processes and reduce waste.
- Checked and tested foods to verify quality and temperature.
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
Food Server
Hobey's Casino & Restaurants
12.2021 - 10.2023
- Serviced guests with food and beverage requests in a timely professional and friendly manner, taking in account of special requests as needed
- Took advantage of excellent menu knowledge to advise guests and upsell menu items when possible
- Insured all tables and silverware were placed neatly and everything was tidy and clean at all times
Administrative Assistant
Gracie Humaita Brazilian Jiu Jitsu Sparks
06.2019 - 11.2022
- Assisted program operations by preparing and updating documents, reports, and spreadsheets
- Completed owner paperwork and gathered all necessary information
- Oversaw all aspects of reception, including greeting visitors, answering phones, and keeping the front desk tidy
- Assisted owner by taking in orders and inventory
- Ordering items from vendors including apparel and uniforms.
Youth Mentor Volunteer
Boys & Girls Club of Truckee Meadows- Donald W. Reynolds Youth & Teen Facility
07.2016 - 12.2018
- Aided young people with daily activities such as homework, sports and fitness, art, and literacy
- Was in charge of updating and maintaining the membership database on a regular basis
- Was in charge of coordinating and implementing public health training.
Education
Cosmetology - Cosmetology Education
Milan Institute Sparks
Sparks, NVGED -
RISE Academy for Adult Achievement
Reno, NV01.2022
Skills
- Table setting
- Customer service
- Buffet setup and takedown
- MICROS system operations
- Training and mentoring
- Delegating kitchen duties
- Upselling items
- Critical thinking
- Leadership
- Excellent multi-tasker
Certification
Servsafe certification
Timeline
Kitchen Manager
Chipotle Restaurant
01.2024 - Current
Food Server
Hobey's Casino & Restaurants
12.2021 - 10.2023
Administrative Assistant
Gracie Humaita Brazilian Jiu Jitsu Sparks
06.2019 - 11.2022
Youth Mentor Volunteer
Boys & Girls Club of Truckee Meadows- Donald W. Reynolds Youth & Teen Facility
07.2016 - 12.2018
Cosmetology - Cosmetology Education
Milan Institute Sparks
GED -
RISE Academy for Adult Achievement
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