Layla Self
Russellville,TN
Summary
Biomedical professional with track record of maintaining and repairing critical medical equipment. Known for reliability and adaptability, driving team success and ensuring optimal equipment performance. Strong focus on collaboration, delivering consistent results and meeting evolving operational needs.
I am an experienced Biomedical Equipment Technician with 7 years of diagnosing, repairing and certifying wide variety of biomedical equipment in the Dialysis industry. Educated on inspection, safety check standards and demonstration of proper equipment use.
Overview
19
19
years of professional experience
Work History
Biomedical Technician
Fresenius Medical Care Dialysis
Morristown, TN
09.2019 - Current
- Calibrated and maintained 30-50 dialysis machines to ensure optimal performance and patient safety.
- Conducted routine inspections and troubleshooting of biomedical equipment for functionality and compliance.
- Assisted healthcare professionals in setting up and operating medical devices during patient treatments.
- Documented maintenance activities and service records to uphold regulatory standards and quality assurance.
- Trained new technicians on equipment operation, safety protocols, and best practices for patient care support.
- Provided technical support to clinical staff, enhancing workflow efficiency within the dialysis unit.
- Collaborated with cross-functional teams to identify process improvements in equipment management systems.
- Maintained proper care and storage of diagnostic tools and equipment and tracked inventory.
- Assisted hospital staff in understanding the proper use of biomedical equipment, reducing user error incidents.
- Performed preventative maintenance on a variety of biomedical devices, prolonging their operational lifespan.
- Conducted thorough evaluations of newly acquired medical equipment, ensuring compliance with regulatory standards.
- Responded swiftly to emergency situations, prioritizing patient care while troubleshooting malfunctioning devices.
- Maintained safe work environment and adhered to privacy regulations.
- Ensured patient safety by adhering to strict quality control procedures during equipment inspections.
Store Manager
AT&T Mobility
Johnson City, TN
02.2017 - 07.2019
- Led team to achieve sales targets through effective coaching and performance management.
- Streamlined inventory management processes, enhancing accuracy and reducing discrepancies.
- Developed and implemented staff training programs to improve customer service skills.
- Analyzed sales data to identify trends and optimize product merchandising strategies.
- Fostered a positive work environment by promoting teamwork and employee engagement initiatives.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
Assistant Store Manager
AT&T
Morristown
11.2015 - 02.2017
- Promoted to ASM in November of 2015
- Knowledgeable in coaching and developing reps
- Maintained share drive containing occurrence tracker
- Implemented weekly one on ones to improve employee’s execution of back office operations
- Guided employee’s to become self-sufficient in back office operations.
- Knowledgeable in documenting coaching conversations that have been held as well as observations
- Expert with the Sales Dashboard and pulling specific reports in MSSRP and Historical Analysis
Retail Sales Consultant
AT&T
Morristown, TN
11.2012 - 01.2015
- Informed expert for sales representatives to ask for assistance
- Enlisted with Manager On Duty codes for operation overrides and sales assistance
- Expert for Audit protocol and Back Office duties
- Consistently obtains Monthly-Yearly sales goals
Sales Support Representative
AT&T
Morristown, TN
06.2007 - 11.2012
- Successfully installed a strategic inventory management system
- Knowledgeable in all tasks and certifications for store (Daily, Weekly, and Monthly)
- Five years of back office experience (Inventory, Training, and Audit)
Education
High School Diploma -
Jefferson County High School
Dandridge, TN05-1999
Skills
- Preventive Maintenance
- Equipment validation
- Inventory management
- Troubleshooting skills
- Regulatory standards
- Field service support
- Medical device repair
- Teamwork orientation
- Installations and repairs
- Equipment troubleshooting
- Diagnostic testing
- Equipment calibration
Accomplishments
- Achieved Biomedical Technician of the year by ensuring patients were able to dialyze safely during major water treatment renovation.
- Achieved Biomedical Technician II promotion only after a year of hire date
- Achieved low cost per treatment month over month by completing inventory counts with accuracy and efficiency.
Timeline
Biomedical Technician
Fresenius Medical Care Dialysis
09.2019 - Current
Store Manager
AT&T Mobility
02.2017 - 07.2019
Assistant Store Manager
AT&T
11.2015 - 02.2017
Retail Sales Consultant
AT&T
11.2012 - 01.2015
Sales Support Representative
AT&T
06.2007 - 11.2012
High School Diploma -
Jefferson County High School