Layla Sharmarke
Columbus,Ohio
Overview
13
13
years of professional experience
Work History
Medical Assistant
Mount Carmel Health System Inc.
10.2023 - Current
- Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
- Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
- Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
- Conducted EKGs
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Organized charts, documents and supplies to maintain team productivity.
- Incorporated outside records into charts and EHR.
Caregiver
Amada Senior Care
08.2022 - 01.2024
- Assisting with personal care, administering medicine, Basic food preparation, Bathing and grooming, General health care, Running errands
Medical assistant
Walk In Urgent Care
07.2021 - 08.2022
- Serve as a key member of an interdisciplinary healthcare team at a busy urgent care
- Praised for efficient handling of administrative duties (e.g., answering phones, scheduling appointments, maintaining medical records, processing patients, billing, and bookkeeping) that allowed doctors and nursing staff to focus on the health concerns of their patients
- Demonstrated proficiency in taking patient medical histories and vital signs, as well as in performing venipuncture, injections and diagnostic procedures and ancillary tests (e.g., EKGs, immunoassays, chemistry analysis, hematology, urinalysis, and sigmoidoscopies)
- Ensured the cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment
- Helped implement practice's quality assurance and control program
- Efforts ensured compliance with HIPAA, CLIA and OSHA regulations; improved patient satisfaction; and lowered monthly overhead by 12%.2 Reacted calmly and effectively in emergency situations, and added the personal, caring touch that immediately put patients at ease.
Sales Representative
Victoria Secret
07.2015 - 04.2019
- Presented, promoted and sold products and services using solid arguments to existing and prospective customers
- Performed cost-benefit and needs analysis of existing and potential customers to meet their needs
- Established, developed and maintained positive business and customer relationships
- Reached out to customer leads through cold calling and emailing
- 50+ cold calls daily
- Coordinated sales effort with team members and other departments
- Analyzed the territory and market's potential, tracked sales and status reports
- Identified 30+ new leads
- Continuously improved through feedback
- Key Achievements: Exceeded agreed upon sales targets and outcomes by 2096 on a regular basis
- Expedited the resolution of customer problems and complaints to maximize satisfaction.
Caregiver
Home Helpers
06.2017 - 02.2018
- Provided personal services such as bathing, dressing, toileting, making meals, light cleaning, reminding them of their medicine and transporting patients to the doctor.
- Provided emotional support for patients and families during difficult times.
- Educated patients on basic health-related topics such as nutrition, hygiene habits.
- Assisted in preparing patients for examinations and treatments, including vital signs monitoring.
- Assisted with patient transfers from bed to wheelchair or stretcher as needed.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
- Performed minor housekeeping tasks to keep patient areas clean and sanitized.
Fitting Room Attendant
Macy's
04.2011 - 06.2014
- Check-fitting room stalls, sort merchandise to racks as defined by sorting process in store3
- Ensure merchandise is placed on appropriate hanger with the correct size ring that matches the garment size
- Ensure merchandise is floor-ready; work merchandise back to sales floor immediately as time permits
- Maintain high customer readiness standards by delivering a clean, neat, easy to shop store environment
- Follows shortage programs and procedures
- Regular, dependable attendance and punctuality.
Education
Associate Degree in Medical Assistant -
Fortis College
05.2010
High school diploma -
Tolleson Union High School
Skills
- Languages- Somali
- Team leadership
- Strong communication
- Time management
- Critical thinking
- Planning
- CPR
- EKG set up and monitoring
- Vital signs monitoring
- Documentation expert
Awards
- Honor roll and perfect attendances
- Deen list
- President's list
Timeline
Medical Assistant
Mount Carmel Health System Inc.
10.2023 - Current
Caregiver
Amada Senior Care
08.2022 - 01.2024
Medical assistant
Walk In Urgent Care
07.2021 - 08.2022
Caregiver
Home Helpers
06.2017 - 02.2018
Sales Representative
Victoria Secret
07.2015 - 04.2019
Fitting Room Attendant
Macy's
04.2011 - 06.2014
Associate Degree in Medical Assistant -
Fortis College
High school diploma -
Tolleson Union High School