Layla Sisemore
Sherman
Summary
Dependable team member trained in register operations and customer service. Contributes to smooth front-end operations and goes beyond requirements to handle customer needs. Reliable, team-oriented, and efficiently completes assignments.
Overview
2
2
years of professional experience
Work History
Drive-Thru Cashier
HTeaO
Sherman
10.2024 - Current
- Managed multiple tasks simultaneously while maintaining a high level of efficiency and accuracy.
- Followed store policies and procedures in regards to cleaning and sanitizing.
- Kept work area organized during shifts by properly storing utensils, cleaning tools, ingredients.
- Worked quickly to document orders, answer questions and process payments, keeping high-volume line moving and maintaining high customer satisfaction.
- Processed customer payments quickly and returned exact change and receipts.
- Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
- Processed payments using cash register, debit and credit card terminals, and other point of sale equipment.
- Completed opening, closing and shift change tasks by following company guidelines.
Vendor
Crossmark
Sherman
09.2024 - 01.2025
- Listened to customer needs to identify and recommend best products and services.
- Analyzed sales space capacities based on system parameters, securing high stock availability.
- Reset store displays for special events and seasonal merchandise changes.
- Ensured that all products were labeled properly before stocking the shelves.
- Replenished items to maintain stock availability.
- Stocked shelves with new merchandise and checked for outdated or damaged items.
- Shelved, cleaned and organized products or spaces to maintain appealing sales floor.
- Organized store by returning merchandise to proper areas and restocked displays.
Restaurant Hostess
Cracker Barrel Country Store
Sherman
04.2023 - 08.2024
- Communicated with servers about new tables, changes in food availability and customer comments.
- Spoke with patrons to drive satisfaction with food and service.
- Checked restrooms to refill products and perform light cleaning duties, emptying trash, and restocking paper products.
- Managed reservations, waitlists, and special requests for large parties.
- Distributed menus to guests, led to tables and gave initial information about service staff or specials.
- Assisted staff by serving food and beverages or bussing tables.
- Tracked seated guests and available seating using computer-based and mobile reservation software.
- Accommodated guests with children and special needs to promote comfortable dining experience.
Education
High School Diploma -
Sherman High School
Sherman, TX05-2024
Associate of Science -
Grayson County College
Denison, TXSkills
- Customer service
- Visual merchandising
- Sales analysis
- Inventory management
- Team collaboration
- Reliable and punctual
- Cash handling
- Adaptability
- POS systems use
Timeline
Drive-Thru Cashier
HTeaO
10.2024 - Current
Vendor
Crossmark
09.2024 - 01.2025
Restaurant Hostess
Cracker Barrel Country Store
04.2023 - 08.2024
High School Diploma -
Sherman High School
Associate of Science -
Grayson County College
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