Summary
Overview
Work History
Education
Skills
Timeline
Cashier

Layla Spires

Grenada,MS

Summary

Proven customer service expert wiDth a strong background in fast-paced environments, such as Walmart and Applebee's Grill + Bar. Excels in cash handling and problem-solving, ensuring high levels of customer satisfaction. Demonstrates exceptional time management and empathy, adept at enhancing guest experiences while maintaining operational efficiency.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail.

Overview

5
5
years of professional experience

Work History

Cashier

Walmart
06.2024 - 01.2025
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.

Waitress

Pizza Inn
07.2023 - 06.2024
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Maintained clean and welcoming dining environment, ensuring a positive guest experience.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.

Restaurant Hostess

Applebee's Grill + Bar
11.2022 - 05.2023
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
  • Answered customer questions about hours, seating, and menu information.
  • Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
  • Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
  • Collaborated with servers to ensure smooth transitions between tables, minimizing wait times for guests.
  • Checked in with servers to confirm preparedness before seating customers.
  • Prepared dining room for service by cleaning , organizing tables and placing table settings.

Restaurant Cashier

McAllister's Deli
02.2020 - 12.2020
  • Collaborated with team members to ensure optimal efficiency during peak dining hours.
  • Handled high volume transactions calmly, maintaining composure under pressure and delivering excellent customer service.
  • Performed end-of-shift duties such as cleaning cashier stations, counting cash drawers, restocking supplies as needed.
  • Balanced multiple responsibilities simultaneously, prioritizing tasks according to immediate needs of the restaurant operation.
  • Managed cash drawer accurately, ensuring proper handling of currency and daily reconciliation procedures.

Education

No Degree -

Holmes Community College
Grenada, MS
05-2026

High School Diploma -

Grenada High School
Grenada, MS
05-2023

Skills

  • Customer service
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Time management skills
  • Cash handling
  • Cleaning and sanitizing
  • Customer service excellence
  • Reliability and punctuality
  • Merchandise restocking
  • Retail merchandising
  • Empathy and patience
  • Basic math
  • Checkout monitoring
  • Honest and dependable
  • Problem-solving

Timeline

Cashier

Walmart
06.2024 - 01.2025

Waitress

Pizza Inn
07.2023 - 06.2024

Restaurant Hostess

Applebee's Grill + Bar
11.2022 - 05.2023

Restaurant Cashier

McAllister's Deli
02.2020 - 12.2020

No Degree -

Holmes Community College

High School Diploma -

Grenada High School

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Layla Spires