Layla Thomas
Indianapolis,IN
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Intelligence Analyst
U.S. Army Reserves
Indianapolis, IN
02.2023 - Current
- Contributed to and supported strategic and operational planning teams developing information operations (IO) and military information support operations (MISO) organizational, personnel, equipment and fiscal resourcing concepts.
- Developed intelligence documents for senior leadership briefings.
- Evaluated raw information for relevance and accuracy before incorporating it into assessments or reports.
- Coordinated with internal departments to develop counterintelligence measures designed to protect against hostile foreign influence operations.
- Performed trend analysis on collected data to determine trends in threat activities.
- Analyzed data from a variety of sources to identify potential targets, threats or opportunities.
Casher and Customer Service
Kroger
Indianapolis, IN
11.2022 - 12.2023
- Scanned merchandise using point-of-sale system for accurate purchase totals.
- Trained new team members in cash register operation, stock procedures, and customer services.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Ensured compliance with all safety regulations within the store environment.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Shift Team Leader
McDonald’s
Norway, MI
01.2021 - 02.2022
- Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
- Coached staff on strategies to enhance performance and improve customer relations.
- Supervised and coordinated activities of food service personnel to ensure efficient operations.
- Cleaned and sanitized kitchen equipment, utensils and work stations.
- Hired and trained new food service personnel to maintain high productivity levels of staff.
- Established procedures for proper sanitation and hygiene within the kitchen area.
- Promoted safe working conditions by monitoring safety procedures and equipment.
Education
Ivy Tech Community College
01.2024
H.S. diploma -
Norway High School
05.2022
HS Diploma, Marketing I, Graphic Communications I and II -
DIISD Vocational Technical Center
05.2022
Skills
- Conducting Briefings
- Maintaining Records
- Standardizing Procedures
- Updating Tracking Spreadsheets
- Intelligence Analysis
- Data Interpretation
- Quantitative Analysis
- Report Preparation
- Quality Assurance Controls
- Report Writing
Awards
- Band award (Junior)
- Awarded an Art Scholarship (Freshman and Junior)
- Awarded Star/Gold Medal for NWTC (Senior)
- Awarded Silver Medal for NWTC (Senior)
Volunteer Experience
- Blood Drive, Volunteer work, washed dishes
- Econo Foods, Bagged food items for customers, Greeted customers
Accomplishments
- Star/Gold for NWTC (Senior)
- Art Scholarship
- Good performance Award from the High School Band
Timeline
Intelligence Analyst
U.S. Army Reserves
02.2023 - Current
Casher and Customer Service
Kroger
11.2022 - 12.2023
Shift Team Leader
McDonald’s
01.2021 - 02.2022
Ivy Tech Community College
H.S. diploma -
Norway High School
HS Diploma, Marketing I, Graphic Communications I and II -
DIISD Vocational Technical Center