Summary
Overview
Work History
Education
Skills
Timeline
Generic

Layla Turney

Chandler,AZ

Summary

Proven marketing specialist and hospitality expert with a track record of enhancing brand awareness for Risen Project Solutions and elevating guest experiences at Red Lobster. Excels in multitasking and customer engagement, blending strong work ethic with hospitality service expertise. Skilled in utilizing POS systems and developing targeted marketing campaigns, consistently achieving significant outcomes.

Overview

5
5
years of professional experience

Work History

Server

Red Lobster
08.2024 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Marketing Specialist

Risen Project Solutions, LLC.
09.2023 - Current
  • Increased brand awareness by developing and implementing targeted marketing campaigns.
  • Social Media Marketing, Web Development, Web Design, Project Management, New Business Development.
  • Enhanced customer engagement, utilizing email marketing campaigns and newsletters.
  • Created customized marketing materials to increase product awareness.

Server/Bartender Trainer

Red Lobster
10.2021 - 07.2024

Trained new staff members how to efficiently serve and bartend.

Server/Bartender

Red Lobster
04.2021 - 07.2024
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Undergraduate Student Intern

Red Lobster
01.2024 - 05.2024
  • Built lasting professional relationships with colleagues, supervisors, and mentors that have contributed to personal growth and future career opportunities.
  • Expanded industry knowledge through active participation in professional development workshops, seminars, and networking events.
  • Applied academic learnings to real-world scenarios through hands-on experience working on diverse projects under tight deadlines.
  • Assisted in designing engaging presentations utilizing visual aids to captivate audiences during meetings and conferences.

Certified Nursing Assistant

Sunland Home Care
05.2020 - 08.2020
  • Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
  • Assisted patients with daily living activities for enhanced comfort and wellbeing.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.

Education

Bachelor of Science - Hotel And Restaurant Management

Northern Arizona University
Flagstaff, AZ
05-2024

Skills

  • Strong work ethic
  • Exceptional customer service
  • Guest engagement
  • Professional appearance
  • Hospitality service expertise
  • Safe food handling
  • Menu memorization
  • Suggestive selling

Timeline

Server

Red Lobster
08.2024 - Current

Undergraduate Student Intern

Red Lobster
01.2024 - 05.2024

Marketing Specialist

Risen Project Solutions, LLC.
09.2023 - Current

Server/Bartender Trainer

Red Lobster
10.2021 - 07.2024

Server/Bartender

Red Lobster
04.2021 - 07.2024

Certified Nursing Assistant

Sunland Home Care
05.2020 - 08.2020

Bachelor of Science - Hotel And Restaurant Management

Northern Arizona University
Layla Turney