Layla Yusef
Chicago,IL
Summary
Proven sales associate with a track record of enhancing customer satisfaction and retention at Tommy Hilfiger. Demonstrates exceptional teamwork, collaboration, and problem-solving abilities. Excelled in fast-paced environments, significantly improving store visual appeal and financial accuracy. Renowned for outstanding customer service and time management skills, consistently meeting business needs.
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Tommy Hilfiger
06.2024 - Current
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Volunteer
ICCI
10.2023 - Current
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Worked with children
Sales Associate
Aeropostale
03.2024 - 06.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
Cashier
Cinnabon
02.2021 - 03.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Education
High School Diploma -
Penn Foster Career School
Scranton, PA05-2024
Skills
- Customer service
- Teamwork and collaboration
- Time management
- Problem-solving skills
- Problem-solving
- Multi-tasking strength
- Listening skills
- Reliable and punctual
- Excellent people skills
- Goal oriented
Languages
Arabic
Limited Working
English
Native or Bilingual
Timeline
Sales Associate
Tommy Hilfiger
06.2024 - Current
Sales Associate
Aeropostale
03.2024 - 06.2024
Volunteer
ICCI
10.2023 - Current
Cashier
Cinnabon
02.2021 - 03.2022
High School Diploma -
Penn Foster Career School
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