Summary
Overview
Work History
Education
Skills
Timeline
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Laylah Rivera

Port St Lucie,FL

Summary

Energetically driven and client-focused, I leveraged my adaptability and sanitation protocols at A Perfect Tan to transform first-time visitors into regulars. Excelling in client consultation and safety, my proactive approach and product knowledge expertise significantly enhanced customer satisfaction and salon hygiene, establishing a track record of success in fast-paced retail environments. Establishes a friendly and welcoming environment to all customers to ensure a loyal and comfortable relationship

Overview

3
3
years of professional experience

Work History

Tanning Associate

A Perfect Tan
05.2023 - Current
  • Fostered a welcoming atmosphere that encouraged first-time visitors to become loyal patrons of the salon.
  • Assisted customers with proper use of tanning beds, ensuring optimal results and minimizing the risk of skin damage.
  • Handled cash transactions accurately, reconciling daily sales reports for management review.
  • Maintained a clean and hygienic salon environment, ensuring the safety and comfort of all guests.
  • Assigned clients to appropriate facilities based on desired treatments and health needs.
  • Participated in team meetings and staff training sessions.
  • Educated clients on health and safety of tanning facilities and procedures.

Sales Associate

Designer Shoe Warehouse
04.2022 - 06.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Team Member

Panera Bread
05.2021 - 08.2021
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance..
  • Contributed to team success by completing jobs quickly and accurately.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.

Education

Indian River State College
Ft. Pierce, FL
08.2024 -

High School Diploma -

St. Lucie West Centennial High School
Port St Lucie
05.2023

Skills

    Client consultation

    Sanitation protocols

    Adaptability and Resilience

    Appointment Scheduling

    Product Knowledge Expertise

    Tanning equipment operation

    Cleaning and sanitizing

    Safety trained

    Client Relationship Building

    Customer Engagement

    Laundry Management

    Basic tanning certified

Timeline

Indian River State College
08.2024 -

Tanning Associate

A Perfect Tan
05.2023 - Current

Sales Associate

Designer Shoe Warehouse
04.2022 - 06.2023

Team Member

Panera Bread
05.2021 - 08.2021

High School Diploma -

St. Lucie West Centennial High School

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Laylah Rivera