Laylah Rodriguez
Houston,TX
Summary
Dynamic administrative professional with a proven track record at The Pinemont Apartments, excelling in customer service and data entry. Adept at maintaining confidentiality and enhancing office organization, I effectively manage time and prioritize tasks to support team success. Strong problem-solving skills complement my ability to communicate professionally and build lasting relationships.
Overview
2
2
years of professional experience
Work History
Administrative Assistant
The Pinemont Apartments
03.2025 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Stocking Associate
Johnson Supply
09.2024 - 03.2025
- Enhanced store organization by accurately stocking shelves and maintaining inventory control.
- Performed inventory control, such as counting, and stocking merchandise.
- Examined and inspected stock items for defects and reported damages to supervisor.
- Maintained effective team member communication.
Cashier
Raising Cane's Restaurants
12.2023 - 05.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Host
Plucker Wing Bar
02.2023 - 10.2023
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
- Provided exceptional customer service by attentively listening to guest needs and promptly addressing any concerns or issues.
Education
High School Diploma - Medicinal Chemistry
Waltrip High School
Houston, TX06.2024
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
- Time management
- File organization
- Filing
- Strong problem solver
- Scheduling
- Professional communication
Timeline
Administrative Assistant
The Pinemont Apartments
03.2025 - Current
Stocking Associate
Johnson Supply
09.2024 - 03.2025
Cashier
Raising Cane's Restaurants
12.2023 - 05.2024
Host
Plucker Wing Bar
02.2023 - 10.2023
High School Diploma - Medicinal Chemistry
Waltrip High School
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